Job description - Vacation Rental Inspector – Kailua-Kona, HI

The ideal candidate is a team player who can work well in a constantly changing fast paced environment. A problem solver who has a strong hospitality and customer service background. Candidate must demonstrate very strong written and verbal communication skills. Job duties include but are not limited to the following:

• Reservations and heavy phones.
• Ability to quickly learn reservation software.
• Experience with Streamline and OTA's.
• Vacation rental unit inspections (prior to arrival and after departure).
• Daily housekeeping and maintenance scheduling.
• Coordinate preventative maintenance annually.
• Coordinate emergency maintenance.
• onboarding new housekeepers, maintenance, and vendors.
• Ability to explain owner statements.
• Knowledge and ability to use Microsoft Office, Teams.
• Maintain unit inventories and purchase replacement items.
• Maintain two email accounts.
• Effectively manage daily correspondence and operations tasks to exceed customer and owner expectations.
• Schedule and coordinate contractors during remodels.
• Purchases and deliveries.
• Enforce rental terms and terms of mgmt. agreement with Aloha.

• Ability to climb stairs and lift to 50 lbs.
• May require work some weekends, some holidays and on-call rotation.
• Clean Driver's Abstract and Background screening (mileage reimbursement)
• Must have own car and proof of insurance.
• Preferred candidate should reside within 20 minutes of Kailua-Kona, Hawaii.
• Hawaii Real Estate License preferred.
• Genuine Aloha is a must!