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LOCATION: KEARNEY, NE
PART TIME CUSTOMER SERVICE REPRESENTATIVE
Pay: $15 - $17 per hour
Hours: 15-25 per week M-F, Rotating Saturdays
SUMMARY OF JOB: As a Customer Service Representative you will operate a Teller’s window by providing prompt, efficient and accurate customer service, representing Exchange Bank in a courteous, professional manner alert to customer needs and be willing to cross-sell or refer the customer to the appropriate staff. You will ensure all transactions are completed efficiently and accurately and be responsible for balancing all financial transactions performed during work shift.
ESSENTIAL JOB DUTIES: 1. Process customer transactions, including receiving deposits, verifying cash and endorsements and issuing receipts, installment loan payments, making withdrawals, cashing checks, selling money orders and travelers checks and providing customer account printouts and scans work for remote capture.
2. Effectively cross-sells Exchange Bank’s services and products.
3. Provides customer access to safe deposit boxes (where applicable), answers the telephone, types or keys miscellaneous reports, forms, documents and other correspondence as needed.
4. Responsible for opening/closing procedures of branch.
5. Balances transactions at end of day and verifies cash totals.
6. Completes daily current transaction report logs and necessary documentation.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS: 1. High School Graduate or Equivalent required. 2. Interpersonal skills to represent Exchange Bank in a positive way in dealing with customers and other employees. 3. Cash handling and balancing experience and accuracy. 4. Customer service and retail sales experience. 5. Ability to operate on-line teller terminal and other standard office equipment such as a computer, typewriter and 10 key calculator/adding machine. 6. Saturday morning availability to work is required. 7. Successful completion of teller training and any other compliance training deemed necessary by the Bank.
EQUIPMENT USED: 1. Computer 2. Typewriter 3. Check Scanner 4. Ten-key calculator.
Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran
#hc113881Part Time
$29k-34k (estimate)
03/22/2024
07/18/2024
exchangebank.com
SANTA ROSA, CA
200 - 500
1890
Public
GARY T HARTWICK
$50M - $200M
Exchange Bank is a community bank offering personal and business banking services including mortgages, home equity loan, SBA loans.
The following is the career advancement route for Teller/Customer Service Rep positions, which can be used as a reference in future career path planning. As a Teller/Customer Service Rep, it can be promoted into senior positions as a Teller II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Teller/Customer Service Rep. You can explore the career advancement for a Teller/Customer Service Rep below and select your interested title to get hiring information.