Kaukauna Clinic is an independent multi-physician family practice group focused on providing exceptional care to the residents of the Fox Valley and surrounding areas. We are looking for a dynamic team member to enhance our billing department. This opportunity will allow for continued growth of your skills, knowledge and fulfillment as part of our revenue cycle.

If you feel you're the dynamic individual we're looking for, please read more about the responsibilities of the position and submit your resume! Cover letter is highly encouraged.

Position Summary: the business office specialist is responsible for medical account receivable and finding solutions to reconcile unpaid claim issues. This person will serve as a liaison between patient services and insurance companies.

Essential Job Responsibilities:

• Prepare account receivables for bank deposit, and follow up with reception staff for accuracy of payments as needed.
• Maintain void reports by investigating all voided transactions.
• Post professional bill remittance electrically and manually (i.e. TransAct, Stripe).
• Print 100% allowable reimbursements to direct supervisor as needed.
• Maintain accuracy of all professional billing balances.
• Maintain the “follow up” insurance work queue.
• Maintain the “90 day” insurance work queue.
• Make sure generated claims in WayStar and EPIC match. If claims do not match, place a help desk ticket for correction. Print claims as needed.
• Correspond with insurance companies to resolve claim issues.
• Document all communication regarding claim issues in account notes.
• Maintain patient confidentiality.

The essential job responsibilities are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Required Education & Experience: High school diploma or equivalent.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Office

Work Location: In person