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Fulton County YMCA
Johnstown, NY | Full Time
$30k-38k (estimate)
8 Months Ago
Fulton County YMCA
Johnstown, NY | Full Time
$50k-76k (estimate)
1 Month Ago
Fulton County YMCA
Johnstown, NY | Full Time
$74k-126k (estimate)
4 Weeks Ago
Fulton County YMCA
Johnstown, NY | Full Time
$38k-68k (estimate)
8 Months Ago
Fulton County YMCA
Johnstown, NY | Full Time
$73k-95k (estimate)
1 Month Ago
Member Service Representative
Fulton County YMCA Johnstown, NY
$30k-38k (estimate)
Full Time | Civic & Environmental Advocacy 8 Months Ago
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Fulton County YMCA is Hiring a Member Service Representative Near Johnstown, NY

The front Desk staff role is defined around the YMCA’s core principles: Caring, Honesty, respect and responsibility. Under the supervision of the membership coordinator, the front desk staff is responsible for the delivery of excellent customer service to all members, guests, and participants of the YMCA. This individual will be responsible for the sale of membership, responding to the needs of our members, and keeping the work area clean, all while adhering to the YMCA’s core principles.
  • Engage with member with a positive upbeat attitude
  • Tours for prospective members
  • Entering member information into the software system with accuracy
  • Handling money and giving change accurately
  • Assisting and handling of member, guest, and participants concerns. Escalating any situations to a manager if it cannot be resolved.
  • Forwarding calls to their appropriate department
Qualifications
  • Highschool or equivalent education
  • Two years of customer service experience preferred
  • CPR certified, or within 60 days of hire

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$30k-38k (estimate)

POST DATE

10/28/2023

EXPIRATION DATE

06/21/2024

WEBSITE

fultoncountyymca.org

HEADQUARTERS

GLOVERSVILLE, NY

SIZE

25 - 50

FOUNDED

1912

CEO

STEVEN SERGE

REVENUE

<$5M

INDUSTRY

Civic & Environmental Advocacy

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About Fulton County YMCA

We are a full service YMCA with a Daycare that is 7500 members strong and growing. Our YMCA has a beautiful 6 lane pool, fitness center, gym, aerobics studio, sauna, steam room and whirlpool. Check out our FACEBOOK page. We provide free babysitting and a supervised teen center. We also have outdoor soccer fields and basketball courts.

Show more

Fulton County YMCA
Full Time
$74k-126k (estimate)
4 Weeks Ago
Fulton County YMCA
Full Time
$73k-95k (estimate)
1 Month Ago
Fulton County YMCA
Full Time
$75k-91k (estimate)
7 Months Ago

The job skills required for Member Service Representative include Customer Service, CPR, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
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