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Planet Fitness is Hiring a Club General Manager Near Jamaica, NY
- In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
Essential Duties And Responsibilities
- Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure your team follows superior customer service guidelines.
- Recruit, hire, train and develop a high performing team consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
- Schedule team and ensure all shifts are covered.
- Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
- Administration and processing of all weekly employee payroll.
- Resolve employee issues or concerns, exercising diplomacy and professionalism.
- Escalate member, staff and club issues to Area Manager
- Involved in all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Club cleaning and maintenance
- Take prospective members on tours and new member sign up.
- Facilitate all member requests, issues and questions.
- Ensure prompt opening/closing of gym.
- Oversee cleanliness and maintenance of facility
- Ensure safety of team, members and club property.
- Determine and communicate equipment repair in a timely manner.
- Manage marketing efforts by ensuring that your team is aware and trained on all marketing promotions.
- Authorize expenditures and refunds. Make daily bank deposits, if applicable.
- Prepare all HR related forms and send to Corporate Payroll Team.
- At least 1 year management experience.
- At least 2 years customer service experience. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- Basic computer proficiency.
- A passion for fitness and health.
- High energy, with an upbeat and positive attitude!
- Punctual and reliable.
- Strong listener with the ability to empathize and problem solve.
- High School diploma/GED equivalent preferred.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will encounter cleaning chemicals during shift.
- Movement, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
Job Benefits Include
- Free Black Card gym membership at all in-network locations. Use of gym facilities and all Black Card amenities
- Benefits including: medical, 401k, and supplemental insurance.
- Discounts on merchandise sold at the club.
- Discounts on movie tickets, theme parks, hotels, attractions, and more.
- A fun, energetic work environment with a fast-growing organization.
Job Summary
JOB TYPE
Full Time
SALARY
$51k-95k (estimate)
POST DATE
05/27/2024
EXPIRATION DATE
06/14/2024
WEBSITE
planetfitness.co.za
SIZE
1,000 - 3,000
FOUNDED
1995
CEO
MANUEL RIVERA
REVENUE
<$5M
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