Job Summary:

The Patient Navigator /Community Health Worker will serve as a key resource for developing and expanding patient access to care resources throughout the Clayton County Health District CHLI. Will assist with community on identifying various health opportunities; work closely with physician offices and health clinics to enhance patient involvement in medical planning and resources. Communicate with clinical staff on arears of needed improvement; provide daily information to patients and providers, and monthly reports to PI/PD. PA/CHW serves as an advocate providing social support; informal counseling and individualized assistance to patients to facilitate access to quality care.

Primary Duties & Responsibilities:

• Educate patients on health care opportunities and processes by establishing trusting relationships while strictly adhering to the policies and procedures.
• Improve access to health care services; increase health and screening; understand between community members and the health and social service system.
• Enhanced communication between community members and health providers; increase the use of health care services; improve adherence to health recommendations; and reduced need for emergency and specialty services.
• Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
• Identify potential clients, complete initial needs assessment, and maintain follow-up to ensure appropriate guidance to health services.
• Assist clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.
• Coordinate access to health-related services by assisting clients with utilizing available resources.
• Facilitate and schedule patient appointments/referrals with appropriate team/ provider(s) for care needed.
• Make confirmation calls/emails to patients regarding future appointment dates.
• Respond to patient inquiries and assist patients with the completion of paperwork.
• Develop relationships with community partners/ health care providers within and outside the community health center to allow for informed decision to be made regarding participants healthcare needs.
• Develop and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members)
• Assist team in the circulation of programmatic newsletter to clients and public.
• Maintain accurate client records by documenting all contacts, services provided, and outcomes to track all clients and services for future reference.
• Create files and enter data into computer system and generate required reports.
• Facilitate, attend trainings and learning opportunities that expand content knowledge and best practices.

Minimum Qualifications:

Master’s Degree in Public Health education from an accredited college or university OR Bachelor’s degree in education, social, behavioral, or biological sciences or a directly related field from an accredited college or university.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 1 – 29 per week

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Public Health: 1 year (Preferred)

Ability to Relocate:

• Jonesboro, GA 30236: Relocate before starting work (Required)

Work Location: In person