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Location: Hybrid, based out of Iselin, NJ office Tuesday-Thursday. Remote work is permitted on Monday & Friday
Shift Hours: 10-6:30 pm EST
This position requires excellent verbal and written customer contact experience as we interact with our customers daily via phone calls, Live Chats, faxes, and e-mails.
This position works together daily with many different departments including, Sales, Customer Care, Manufacturing, Finance and Supply Chain. Our orders can be complex, and it is critical to understand our product line, internal processes, purchase channels as well as our customers’ business. Our department is responsible for providing an effortless experience to our customers with each and every transaction that is handled.
It is also the responsibility of this position to identify and take corrective action on issues reported with follow-through to completion and/or correction of issue.
Job Requirements:
Position Requirements:
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: Hybrid remote in Iselin, NJ 08830
Full Time
$70k-93k (estimate)
04/17/2024
08/13/2024
The job skills required for Customer Solutions Specialist include Attention to Detail, CRM, Customer Contact, Customer Interaction, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Solutions Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Solutions Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Solutions Specialist positions, which can be used as a reference in future career path planning. As a Customer Solutions Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Solutions Specialist. You can explore the career advancement for a Customer Solutions Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Solutions Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Solutions Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Solutions Specialist jobs
Measure and analyse customer feedback.
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Build trust through relationships with clients and other stakeholders.
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Understand customer experience needs.
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Offer what customers really want.
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Step 3: View the best colleges and universities for Customer Solutions Specialist.