1 Job in Irvington, NY
BrightFarms is Hiring a Customer Fulfillment Associate Near Irvington, NY
BrightFarms is a national leader in the booming indoor farming industry, transforming how produce is grown and delivered with its expanding network of high-tech, sustainable hydroponic farms. We currently operate six high-tech greenhouse farms, with four new regional salad greenhouse hubs breaking ground to begin opening in 2024. BrightFarms' fresh lettuce options, from classic greens to crunchy mixes and salad kits, are available in more than 3,700 retail stores across the East Coast and Midwest.
The Customer Service Representative (CSR) is the point person for the successful delivery of our product to customers. The role is to work closely with the Sales Team to ensure flawless execution of customer fulfillment. This position will be located at our greenhouse location(s) and will require flexible hours to align with harvest and packaging schedules. This role reports to the Director of Demand Planning.
Specifically, You Will
- Collaborate with Harvest/Pack team on product availability
- Align with Sales Executive and Demand and Supply Manger on cross supply
- Fulfilment Ownership including product allocation and tracking
- Facilitate customer reconciliation programs
- Support proper shipping documents for order including but not limited to BOLs and pack slips
- Perform data entry of daily customer orders and booking PO appointments
- Own and maintain purchase order tracker
- Communicate change order requests for approvals and fulfillment
- Complete customer invoices
- NetSuite
- Customer Portals, Itrade, SPS, Nova, Burris
- New Customer/Item setup
- Logistics requests
- Experience with NetSuite
- Experience with Excel
- High school or equivalent
- Valid Driver's license
- Must be able to meet deadlines
- Experience with Customer Fulfillment Programs (Itrade, Food Link, Manhattan) a plus.
- Strong attention to detail, accurate data entry, organization, and time management
- Ability to work collaboratively with all levels of employees and management.
- Proficiency with MS office products including Excel, Outlook, and Word
- Positive attitude and solid work ethic
- Availability on the weekend (every third weekend partially work Sat/Sun)
- Travel 10% to 15% Annually
Job Summary
Full Time
$46k-58k (estimate)
06/05/2024
07/03/2024
brightfarms.com
IRVINGTON, NY
100 - 200
2011
Private
STEVE PLATT
$10M - $50M
Related Companies
About BrightFarms
BrightFarms is a New York-based indoor farming company that grows and delivers packaged green salads to local supermarkets.
The job skills required for Customer Fulfillment Associate include Customer Service, Data Entry, Attention to Detail, Time Management, Logistics, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Fulfillment Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Fulfillment Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Fulfillment Associate positions, which can be used as a reference in future career path planning. As a Customer Fulfillment Associate, it can be promoted into senior positions as an Order Fulfillment Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Fulfillment Associate. You can explore the career advancement for a Customer Fulfillment Associate below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
