Location: Animal Services & Control
Job Title: Animal Care Technician

Revision Date: 12/2011, 6/2013, 10/2015, 7/2017, 2/2018, 7/2018, 7/2019, 6/2020, 1/2021,/2022, 2/2024

GENERAL STATEMENT OF JOB

Under general supervision, performs a combination of office and shelter duties in the operation of the animal
shelter for the Animal Services and Control Department. Work involves cleaning the animal kennels, feeding and
watering animals, processing animal surrenders, reclaims and adoptions, giving rabies vaccinations, educating the
public on ordinances and statutes related to the ownership and treatment of animals, assisting in the office,
participating in the health care of animals, and humanely euthanizing animals when necessary. Employee must
exercise independent judgment and initiative in performing assigned tasks. Employee must also exercise tact and
courtesy in frequent contact with animal owners and the general public. Reports to the Sheltering and Adoptions
Supervisor.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Cleans and maintains animal confinement area; feeds and waters confined animals; cleans and disinfects kennels to
provide a suitable environment for the animals; makes routine inspections of all animals and their kennels for their
health and welfare and the safety and cleanliness of their kennels.

Assists placing animals into kennels, assigning animals to kennels according to size, sex, needs, and circumstances
involved in pick-up or surrender; maintains records pertaining to numbers and classifications of animals confined,
reclaimed, adopted, destroyed, etc.

Works with rescue organizations, volunteers and the public to rehome animals and complete the mission of the
department.

Performs and assists with the physicals, vaccinations, and administration of medicines for shelter animals and
maintains associated records.

Assists interested parties in reclaiming or adopting confined animals, processing required paperwork, collecting
fees and providing receipts, etc., as necessary.

Euthanizes and properly disposes of vicious, diseased and unclaimed animals utilizing humane methods.

Assists with the maintenance of a disease prevention program, including assisting with the maintenance of the State
required inoculation and standards for shelter sanitation and disinfecting.

Answers telephone and greets visitors; receives inquiries and provides information pertaining to animal control
ordinances, surrender reclaim or adoption procedures, etc., or refers callers to proper personnel.

Is able to multitask, prioritize and manage time effectively.

Must have the availability to work a rotating schedule including weekdays, weekends, holidays, and evenings as
needed.

ADDITIONAL JOB FUNCTIONS

May be required to work weekends, evenings, and holidays.

Subject to emergency callback in the event of a disaster or other local emergency.

Assist the veterinarian with surgery, which includes inducing animals for surgery, monitoring animals during
surgery, and animal recovery post-surgery.

Performs other related work as required.

DESIRABLE EDUCATION AND EXPERIENCE

Graduation from High School, and at least six (6) months experience working with animals; or any equivalent
combination or training and experience which provides the required knowledge, skills, and abilities.

SPECIAL REQUIREMENTS

Must possess a valid Driver’s License issued by the State of North Carolina, Euthanasia Certification and Certified
Rabies Vaccinator within one year of employment.

Must become a Certified Rabies Vaccinator within six (6) months of employment. Must pass requirements to
become a Certified Euthanasia Technician within twelve (12) months of employment. Must become a Notary
Public within six (6) months of employment. Must become Fear Free Certified within six (6) months of
employment.

Physical Requirements and Working Conditions:

Please briefly summarize the Physical Requirements of this position:

This position performs basic work tasks and helps move boxes and bags weighing up to 40 pounds, drags hoses, and
controls animals. Position also requires retrieving dogs and cats from kennels, sometimes elevated kennels, and
sometimes large dogs.