The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

Provides second level response to the successful installation, servicing and repair processes of complex equipment and systems. You will ensure a responsive, courteous, pleasant, and technically astute interaction between Honeywell and the customer. You will manage all customer external and internal technical queries that come into the department, capture, and prioritize as appropriate. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools.

Key Responsibilities

• Provide technical Customer Support
• Investigate & resolve HVAC and Lighting Control Systems issues
• Investigate & resolve Software & hardware issues
• Create and Maintain Work Orders in WO Management Systems
• Point of escalation for Level I Specialists and team in general
• Build relationships with customers