1 Job in Independence, MO
Good Shepherd Hospice is Hiring a Community Liaison Near Independence, MO
Employment Type: Full Time
Location: Independence, MO
DescriptionGood Shepherd Hospice is seeking a Community Liaison to join our team in Independence, Mo!The Community Liaison is responsible for providing customer
service and increasing the use of Good Shepherd Hospice in
assigned nursing facilities in an ethical and compliant manner.
This Liaison provides customer service to the prospective patients, families, and caregivers through education and in services. Assisting with excellent and positive communication between GSH and partnering facilities is vital to the success of this role.
Key Responsibilities
RESPONSIBILITIES:
- Work closely with identified referral sources in all assigned facilities to ensure customer service and all eligible patients who need hospice, receive it in as timely a manner as possible.
- Utilize required technology daily and weekly (email, Outlook, CRM).
- Conduct a meaningful competitive analysis in assigned facilities. Conduct customer service and provide informational visits and evaluations with patients and families.
- Assist with development of market and company wide specific growth strategies.
- Ability to maintain and grow in assigned facilities in an ethical manner.
- Strong organizational skills.
- High level of internal and external visibility.
- Ownership of defined territory.
- Timeliness of defined reports on a daily, weekly and monthly basis.
- Some work outside of normal business hours.
- Excellent public speaking and presentation skills.
- Strong desire to provide customer service and network with other healthcare professionals.
- Must be able to attend offsite training and professional organization meetings.
- Adhere to and participate in GSH HIPAA privacy program/practices, Business
- Ethics and Compliance program/practices and all GSH policies and procedures, and Mission-Vision
- Works with, builds and fosters relationships with all referral people and employees within assigned nursing facilities.
- Works, builds and maintains positive internal relationships.
- Ensures excellent and positive teamwork within the sales team.
QUALIFICATIONS:
- Must have a valid license to drive an automobile and have an acceptable driving. record as required by the automobile insurance carrier.
- Thorough knowledge of sales techniques and market analysis with a strong desire to meet and beat goals.
- Commitment to the hospice philosophy of care.
- Proficient in financial analysis and technology (Word, Excel PowerPoint).
- Extensive experience in consultative sales; expertise and knowledge of customer service and competition a must in the assigned region.
- Salary plus performance-based bonus plan
- Paid Holidays
- Health, Dental, Vision and Life Insurance
- 401K Investment Plan with employer matching program
- Paid time off based off hours accrued
- Mileage and Expense Reimbursement
- Education Fund
Job Summary
Full Time
Skilled Nursing Services & Residential Care
$69k-89k (estimate)
03/12/2023
06/20/2024
goodshepherdhospice.com
INDEPENDENCE, MO
50 - 100
1995
NANCY KELSO
$10M - $50M
Skilled Nursing Services & Residential Care
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About Good Shepherd Hospice
Our Mission: Serving People With Compassion and Dignity Our Vision: To Provide the Exceptional Hospice Experience Good Shepherd Hospice is a growing provider of hospice care with a clear vision for our future, strong leadership to guide us and great opportunities for all current and future employees. At Good Shepherd Hospice, our culture of ownership is based on 4 key drivers: 1. Commitment: Commitment To Our Mission, Vision and Values 2. Engagement: Engagement With Our Customers, Our Co-Workers, With the Work Itself 3. Passion: Enthusiasm for the Work and Fellowship in the Workplace 4. Pride: ...
Pride in the Organization, the Job and Ourselves Every member of our medical team and volunteer staff receives comprehensive, ongoing training. We are a member of the National Hospice and Palliative Care Association, Medicare Certified and State Licensed. Good Shepherd Hospice opened its first office in Oklahoma City in 1995. Today, we have a regional presence serving Oklahoma, Kansas, Missouri and Texas. Along the way, we've touched the lives of more than 20,000 patients and shepherded 50,000+ family members through their time of need, offering bereavement support for as long as they desired it. In 2007, Good Shepherd Hospice established the Hospice Care Foundation to provide special support for patients and families, community outreach programs and hospice-related educational opportunities for staff members.
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The job skills required for Community Liaison include Community Liaison, Communicates Effectively, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Liaison. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Liaison. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community Liaison positions, which can be used as a reference in future career path planning. As a Community Liaison, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Liaison. You can explore the career advancement for a Community Liaison below and select your interested title to get hiring information.
If you are interested in becoming a Community Liaison, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Community Liaison for your reference.
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