5 Jobs in Horizon City, TX
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LOCAL FIRM HIRING is Hiring a Customer support representative Near Horizon City, TX
Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients.
As one of our Customer Support Representatives, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers.
The Customer Support Representative recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering.
From the customer’s perspective, each Customer Support Representative is a resource that can be used to guide the customer through education and decision-making.
Key Responsibilities and Accountabilities :
- Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
- Ensure customer sales have been completed and all questions have been thoroughly answered
- Maintain constant and consistent follow-up and proactive communication with customers
- Knowledge of each territory location, community and ability to teach to other Customer Service Associates
- Knowledge of our clients’ products and staying up to date with any new promotions they may be offering
- Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads
- The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes
- Maintain a positive attitude and a desire to be successful
- Maintain a professional, yet friendly, atmosphere for customers
- Flexible with schedule and hours within the company
- Attend and participate in various community-related events / grand openings, training seminars, and other company events as required
- Other duties within the scope, spirit, and purpose of the job, as requested by management
Last updated : 2024-05-24
Job Summary
Full Time
$54k-70k (estimate)
05/26/2024
06/01/2024
The job skills required for Customer support representative include Customer Service, Products and Services, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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