Overview:

We are seeking a Certified Community Health Worker to join our team. As a Community Health Worker, you will play a vital role in promoting health education and providing support to individuals within the community.

Responsibilities:

• Completes the Community Health Worker (CHW) protocols through a combination of office-based and home-visits for care coordination.

• Assesses the health and social needs of patients using the CHW tools.

• Elevates concerns to the patient’s Primary Care Provider or appropriate clinician.

• Collaborates with healthcare providers to develop care plans and make appropriate referrals for medical, social, and support services.

• Provides culturally competent health education and information to patients, families, and caregivers.

• Ensures patients are aware of available community resources, make appropriate referrals, and assist patients in completing applications and accessing resources as appropriate.

• Advocates for patients within the healthcare system to ensure they receive appropriate care and services in line with what matters most to them.

• Supports patients in understanding their rights and responsibilities as healthcare consumers.

• Offers emotional support and crisis intervention for patients facing health-related challenges.

• Connects patients to mental health services or crisis hotlines as needed.

• Maintains accurate records of patient’s interactions, services provided, and outcomes in the clinic’s Electronic Health Record (EHR) system.

• Completes required evaluation forms for all referred patients.

• Participates in evaluation surveys and meetings to continuously improve the program design.

• Participates in regional networks to share with and learn from other CHWs.

• Collaborates with local organizations and community leaders to identify and advocate for improved patient services.

• Maintains punctual, regular and predictable attendance.

• Works collaboratively in a team environment with a spirit of cooperation.

Skills:

● High school diploma or equivalent

● Valid driver’s license and insured vehicle

● 90-hour Community Health Worker Certification, or ability to become certified

● Minimum of two years experience in a health or social service-related field preferred

● Strong interpersonal and communication skills

● Empathetic and culturally sensitive approach to working with diverse populations

● Knowledge of local healthcare resources and social services

● Proficiency in data collection and record-keeping

● Ability to work independently and as part of a team

● Familiarity with medical terminology and healthcare system, including Medicaid

(Oregon Health Plan) and Medicare

● Bilingual and/or bicultural preferred

This position offers the opportunity to make a meaningful impact on the health and well-being of the community. If you are passionate about public health and enjoy working directly with individuals to promote positive health outcomes, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health savings account

Medical specialties:

• Primary Care

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• No weekends

License/Certification:

• Driver's License (Required)
• Community Health Worker Certification (Required)

Ability to Commute:

• Hood River, OR 97031 (Required)

Ability to Relocate:

• Hood River, OR 97031: Relocate before starting work (Required)

Work Location: In person