2 Jobs in Hoffman, IL
Spectrum Staffing Services is Hiring a Help Desk Specialist (Contract) Near Hoffman, IL
Our client is seeking a dedicated IT Support Specialist to provide technical assistance to their end users. The ideal candidate will be responsible for resolving hardware, software, and network issues, ensuring prompt
and effective support to maintain users' productivity. This role requires excellent communication skills, a customer-centric approach, and the ability to troubleshoot and resolve technical problems efficiently.
RESPONSIBILITIES
- Respond to help desk tickets and provide technical support to end users via phone, email, or in person
- Diagnose and resolve hardware, software, and network issues
- Install, configure, and upgrade desktops, laptops, printers, and other peripherals
- Set up and configure software applications and troubleshoot related problems
- Billing which is IT invoice management
- Assist with IT asset management and inventory control
- Collaborate with other IT team members to escalate and resolve complex issues
- Maintain accurate records of support activities and solutions
- Ensure compliance with company policies and security standards
- Proficiency in Windows operating systems
- Knowledge of Microsoft Office Suite and productivity applications (Microsoft 365)
- Familiarity with hardware components and troubleshooting techniques
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to prioritize and manage multiple tasks effectively
- Experience with remote desktop support tools (e.g., TeamViewer)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Job Summary
Full Time
$61k-76k (estimate)
05/20/2024
07/19/2024
spectrumstaffingusa.com
Parsippany, NJ
100 - 200
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The job skills required for Help Desk Specialist (Contract) include Help Desk, Customer Service, Troubleshooting, IT Support, Problem Solving, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Specialist (Contract). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Specialist (Contract). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Specialist (Contract) positions, which can be used as a reference in future career path planning. As a Help Desk Specialist (Contract), it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist (Contract). You can explore the career advancement for a Help Desk Specialist (Contract) below and select your interested title to get hiring information.
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Quotes from people on Help Desk Specialist job description and responsibilities
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
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Thankfully, old desks can be rehabilitated and refinished with a little effort.
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Develop a culture of helping within the help desk.
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Use data and technology to help people develop new skills.
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Step 3: View the best colleges and universities for Help Desk Specialist.
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