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C3EL is currently recruiting a Network/Transport Controller to support mission critical work at Hill AFB, UT. This position supports the Transport Desk within DISA’s 24x7 Network Operations Center.
Job Responsibilities:
• Serves as technical specialist responsible for the monitoring, operating and managing, troubleshooting and restoring to service any of the components comprising the DoD Information Network (DoDIN). Including: data/voice communications equipment, multiplexers (such as modems, circuit switching units, data switching units, secure telephone switches and PBX's), data terminal equipment, (such as front-end processors, routers, 3270/SNA devices) and transmission media (such as coaxial and twisted pair cables, satellite, microwave, and fiber optics both vendor-provided and government owned).
• Performs pro-active monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure.
• Performs fault isolation, diagnostic, and assessment functions to include determination and execution of corrective action(s) on real-time basis.
• Interfaces with functional users as well as remote operations centers in both routine and reactive monitoring situations.
• Maintains logs and records associated with reported problems or situations.
• Executes all reporting functions and data input associated with network management.
• Monitors security posture of network(s); reports suspected violations to designated authority.
Minimum Qualifications:• A minimum of two years of experience with the following technologies: ODXC, MSPP, Promina, OTS, and Ciena.
• A working knowledge of Remedy Global Ticket Management System.
• Active, in-scope US Government issued Secret clearance.
• DoD 8570 IAT-II certification (Security CE, CCNA-Security, etc.)
Desired Qualifications:• Ability to multi-task and manage/prioritize workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintain situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service affecting incidents.
• Ability to perform advanced troubleshooting and network analysis to determine points of impact for outages and maintenance actions not coordinated with DISA, in addition to steps necessary to mitigate service impacting outages, degradations, or demand maintenance actions/control seizures.
• Customer service oriented and be able to communicate effectively with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.
• The successful candidate must be customer service oriented and be able to communicate effectively with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.
Education:• A minimum of a High School diploma or equivalent is required
Full Time
IT Outsourcing & Consulting
$82k-107k (estimate)
09/20/2023
07/10/2024
c3el.com
TAMPA, FL
25 - 50
2012
BILLIE MCDUFFEE
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Network Controller include Network Operations, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Controller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Controller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Controller positions, which can be used as a reference in future career path planning. As a Network Controller, it can be promoted into senior positions as a Network Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Controller. You can explore the career advancement for a Network Controller below and select your interested title to get hiring information.