The Meineke of Highlands Ranch is seeking a highly motivated customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and acting as a liaison between customers and our A and Master Technicians. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, this is the perfect opportunity for you.

Duties:

• Answer Phones/Greet walk-in customers and assist them with their service needs
• Listen to customer concerns and accurately document them
• Communicate with technicians to ensure timely completion of repairs
• Provide customers with detailed explanations of recommended services and repairs
• Prepare accurate estimates for labor and parts
• Schedule appointments and manage the service department's workflow
• Follow up with customers to ensure satisfaction with completed work
• Maintain knowledge of current automotive service trends and technologies

Qualifications:

• 2 to 3 years experience as a Service Advisor is required
• Strong knowledge and understanding of vehicle maintenance and repair processes
• Excellent communication and interpersonal skills
• Ability to effectively multitask in a fast-paced environment
• Proven track record of providing exceptional customer service

Preferred:

• Experience as a service technician
• Sales experience in the automotive industry

If you are passionate about the automotive industry and have excellent customer service skills, we encourage you to apply for the position of Service Advisor. Join our team and be part of a dynamic organization dedicated to providing top-notch automotive services to our valued customers.

Job Type: Full-time

Pay: $70,000.00 - $95,000.00 per year

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance
• Tuition reimbursement

Day range:

• Rotating weekends

Shift:

• Day shift

Work Location: In person