1 Job in Hermitage, PA
F N B is Hiring a Card Services Representative Near Hermitage, PA
4140 East State Street. Hermitage, Pennsylvania. 16148.
Join our team. Make a difference - for us and for your future.n
Position Title: Card Services Representative 1
Business Unit: Operations
Reports To: Supervisor of Card Services
Position OverviewThis position is primarily responsible for processing disputes and maintenance pertaining to debit and ATM cards. The incumbent provides the highest quality of service to every customer, both internal and external.
Primary ResponsibilitiesPerforms appropriate maintenance on debit cards, ATM cards and business check cards accurately, timely and in compliance with department standards.
Works dispute cases and processes charge back adjustments into the EFT Client-Central within the timeframe provided by Regulation E (Reg E) and in compliance with Visa® regulations.
Answers phone calls and emails promptly and accurately to foster great customer service internally.
Generates daily the appropriate customer letters relative to each stage of the dispute process while adhering to the guidelines assigned by the Regulation E (Reg E).
Reviews daily and monthly reports and takes appropriate action governed by procedures assigned to each specific report.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:1
Skills Required to Perform the Primary Responsibilities of this Position:Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to work and multi-task in a fast paced environment
Ability to use a personal computer and job-related software
Detail-oriented
MS Word - Intermediate Level
MS Excel - Intermediate Level
Excellent customer service skills
Experience with Fiserv Premier Navigator and Director applications
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:N/A
RequirementsPhysical Requirements or Work Conditions Beyond Traditional Office Work: N/A
Job Summary
Full Time
Banking
$33k-43k (estimate)
04/23/2023
06/25/2024
f-n-b.com
BRUNDIDGE, AL
100 - 200
1904
Private
JAMES T RAMAGE ILL
$10M - $50M
Banking
Related Companies
About F N B
The First National Bank provides various retail and commercial banking services.
The job skills required for Card Services Representative include ATM, Debit Card, Customer Service, Financial Services, Risk Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Card Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Card Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Card Services Representative positions, which can be used as a reference in future career path planning. As a Card Services Representative, it can be promoted into senior positions as a Credit Card Operations Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Card Services Representative. You can explore the career advancement for a Card Services Representative below and select your interested title to get hiring information.
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