3 Jobs in Hayward, CA
Norman S. Wright is Hiring a Service Sales Executive Near Hayward, CA
Sacramento • Pleasanton
Affiliates: San Francisco • Santa Clara • Santa Rosa • Stockton • Chico • Fresno • San Luis Obispo • Reno • Las Vegas • Salt Lake City • Denver • Honolulu • Guam
JOB TITLE: SERVICE SALES EXECUTIVE
Dept/Group: Sales
Location: Pleasanton, CA
Job Category: Sales Services
Position: Fulltime
Salary: TBD
Send Resumes To: HR@norman-wright.com
Norman S. Wright has been in business over 115 years providing customers with exceptional system
knowledge to meet all project requirements within the HVAC industry. Representing HVAC manufacturers
worldwide, Norman S. Wright’s product lines support the latest energy, sustainability and comfort
standards in the industry.
JOB DESCRIPTION
Responsible for the sales of maintenance service contracts, Critical Space Services, Professional
Assessments along with Battery and Capacitor Replacements for Norman S. Wright – Precision
Environmental and Power (NSW-PEP) accounts within an assigned territory. The Maintenance services
contract sales include renewals of existing contracts, sales of new contracts (equipment coming out of
warranty), sales of service contracts with new equipment, and conversion of non-contract customers.
Driving sales of the Critical Space Services and the Professional Assessments are also key responsibilities of
the position.
RESPONSIBILITIES
➢ Pursue warranty and renewal service contract opportunities for our core products – Thermal and
A/C Power.
➢ Conduct customer-facing sales calls to drive business and awareness of NSW-PEP Service offerings.
➢ Grow our critical space business – Thermal Management service contracts, Thermal upgrades, and
electrical testing services.
➢ Assist equipment sales reps for quoting service contracts to be sold concurrently with Liebert
Thermal and Power equipment.
➢ Provide monthly activity and production reports. Provide win/loss data to the Area Service Sales
Manager each month. Provide a gap-analysis report when quotes are missed and a plan to get back
to quota.
Sacramento • Pleasanton
Affiliates: San Francisco • Santa Clara • Santa Rosa • Stockton • Chico • Fresno • San Luis Obispo • Reno • Las Vegas • Salt Lake City • Denver • Honolulu • Guam
JOB REQUIREMENTS
- Technical Sales and/or Service Sales experience preferred.
- 3-5 Years of Sales experience
- Excellent communication skills, both written and verbal.
- Excellent customer service skills.
- Ability to work and multi-task in a fast-paced environment.
- Detail-oriented.
- Proficient in MS Office.
- Strong interpersonal skills a must.
- Strong technical background and skills preferred
- Knowledge of UPS/Power products and Services preferred
- Strong problem-solving abilities and capable of proactive resolution of contract and product issues
- Experience with CRM Systems
- Ability to handle multiple tasks and priorities while meeting deadlines
- Valid Driver's License required to drive to customer sites
EDUCATION & CERTIFICATES
- BA or BS
- Bachelor’s degree in Engineering or Business preferred
PHYSICAL REQUIREMENTS
• Must be able to remain in a stationary position 50% of the time
- Musts be able to lift up to 15 lbs. at a time
- This position may require occasional moving inside the office to access file cabinets, office
- May require constant operation of a computer and other office equipment such as a calculator,
- This position may require constant moving of hands/fingers
- This position may require occasional lifting, standing, bending and stooping
Norman S. Wright is an Equal Opportunity Employer. We consider qualified applicants for employment
without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical condition, disability, marital status, or
protected veteran status.
Job Summary
Full Time
Business Services
$165k-221k (estimate)
03/14/2023
06/11/2024
SAN JOSE, CA
100 - 200
2017
$50M - $200M
Business Services
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