Hastings Mutual is currently lookin for a Senior Network Analyst to join our IT Infrastructure and Operations team! This is a great opportunity for an experienced IT/Network professional to play a vital role in maintaining the operation of our core technical systems and framework. 

Position Overview

The Senior Network Analyst’s role is to ensure the stability and integrity of in-house data, security, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Senior Network Analyst will participate in the selection, installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion.

Position Location & Work Format 

Given the nature of this role, this role will require the employee to work a hybrid (combination of onsite and remote/work-from-home) schedule from our Hastings, Michigan corporate offices. In addition, this role requires the individual to be able to respond to any incidents at our offices within 60 minutes during on-call periods. Generally, this role will work within our standard business hours of Monday - Friday, 8:00am - 4:30pm. 

Position Duties & Responsibilities

• Designs and deploys company LANs, wireless networks, including routers, switches, appliances, and other hardware.
• Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitors network performance and troubleshoots problem areas as needed.
• Collaborates with executive management and department leaders to assess near- and long-term network capacity needs.
• Creates and maintains documentation as it relates to network configurations, network mappings, processes, and service records.
• Ensures network connectivity of all servers, workstations, and other network appliances.
• Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitors and tests network performance and provide network performance statistics and reports.
• Participates in managing all network security solutions.
• Interacts with vendors, , and contractors to secure network products and services.
• Maintains high availability for the corporate network.
• Provides on-call availability 24/7 for network performance problems.
• Actively participates in professional development, i.e. continuing education or self-improvement.
• Other duties as assigned by leadership, either verbally or in writing.

Candidate Requirements & Qualifications

• Associates or Bachelor’s degree in Management Information Systems or related field, or equivalent work experience.
• Experience working in a switched and routed environment.
• Hardware, software, and network connection troubleshooting experience.
• Strong knowledge of network management and analysis tools.
• Working technical knowledge of current network hardware.
• Knowledge of anti-virus software, firewalls, intrusion detection systems, and other network security measures.
• Good understanding of the organization’s goals and objectives.
• Able to conduct research into networking issues and products as required.
• Experience working in a team-oriented, collaborative environment.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Good written and verbal and communication skills.

Our Commitment as an Employer

We value the strength of a diverse and inclusive workforce. Hastings Mutual is committed to providing equal opportunity for all employees and candidates in a work environment that does not tolerate any form of discrimination or harassment. Decisions related to employment are based on business needs, position requirements, and individual characteristics without regard to appearance, nationality, origin, race, color, religion, gender, sexual orientation, age, body, disability, veteran, family, marital status, or any legally protected class. Hastings Mutual seeks to provide reasonable accommodation to disabled individuals in the hiring process in compliance with federal, state, and local law. Candidates requiring an accommodation to complete their job application or participate in the interviewing process are asked to notify the Talent Acquisition Specialist or contact us at 800-442-8277.

About Hastings Mutual Insurance Company

From our humble roots in 1885 providing coverage for windstorm damage, Hastings Mutual has evolved into a leading regional property and casualty insurance carrier, offering innovative products for businesses, farm owners, and individuals. We work with customers in six Midwestern states (Illinois, Indiana, Iowa, Michigan, Ohio, and Wisconsin). Hastings Mutual is known for its financial strength, high ethical standards, and culture of service and responsiveness.

The core of our ongoing success is our employees. Whether at the corporate offices in Hastings, Michigan to our remote team members throughout the Midwest, Hastings Mutual is made up of talented professionals across multiple divisions and functional areas. Our commitment to our employees and work culture has been confirmed with our inclusion in the “Best and Brightest Companies to Work for in West Michigan” each year since 2011.

Hastings Mutual offers a friendly, family-like environment that values transparency and approachability. We recognize the hard work of our employees with many benefits, including fully paid certification training, a cafeteria, and fitness center at our corporate offices, ongoing professional development opportunities, and financial stability backed by our “A” rating from A.M. Best. We also have a long-term commitment to the communities in which we live and work, either through partnerships with local charitable organizations or through our own Hastings Mutual Charitable Foundation.

At Hastings Mutual, we’re always looking for professionals of all experience and education levels to help us continue our more than 130-year history of successful, stable growth.