5 Jobs in Harlan, IA
Reinsurance Group of America is Hiring an Assistant Trainer Near Harlan, IA
Responsibilities
- Maintains quality service by enforcing ESP and customer expectations.
- Analyze and resolve quality and customer service issues with Inspections and Point of Sale employees.
- Conduct mock calls with employees for training as needed.
- Review recorded calls to ensure personal date collected is accurate and thorough.
- Creates weekly average call time report to manager.
- Prepares phone verification reports to send to employee’s manager.
- Conducts telephone interviews as needed.
- Responsible for following all privacy laws and FCRA.
- Maintains regular and predictable attendance.
- Perform quality control and training duties.
- Performs other duties as assigned.
- High school diploma or equivalent experience
- Minimum 2 years conducting telephone interview experience
- Completion of LOMA 280
- Completion LOMA 290 and 301
- Ability to motivate and influence co-workers
- Well-organized
- Excellent problem-solving skills
- Medical terminology knowledge, and or life insurance knowledge
- Strong customer service skills
- Strong computer skills
- Excellent verbal and written communication
Reinsurance Group of America, Incorporated (NYSE: RGA) is one of the largest global providers of life reinsurance, with offices around the world. RGA delivers expert solutions in individual life reinsurance, individual living benefits reinsurance, group reinsurance, financial solutions, facultative underwriting and product development.
Job Summary
Full Time
Insurance
$47k-57k (estimate)
05/18/2024
07/22/2024
rgare.com
CHESTERFIELD, MO
3,000 - 7,500
1973
Public
ANNA MANNING
$10B - $50B
Insurance
Related Companies
About Reinsurance Group of America
RGA is a provider of life reinsurance and financial solutions for individuals and businesses.
The job skills required for Assistant Trainer include Customer Service, Written Communication, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Trainer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Trainer. Select any job title you are interested in and start to search job requirements.
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