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Transportation Scheduler
Kendal Hanover, NH
$57k-73k (estimate)
Full Time 1 Month Ago
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Kendal is Hiring a Transportation Scheduler Near Hanover, NH

Job Summary:Kendal at Hanover is a Continuing Care Retirement Community and home to 400 residents. TheĀ Transportation Scheduler helps coordinate, schedule, and provide assistance with the day-to-day transportation needs of residents in both our Independent Living and Assisted Living neighborhoods, to medical and non-medical appointments.

FLEXIBLE SCHEDULES AND NO WEEKENDS OR HOLIDAYS
Excellent Pay and Benefits, including 3 choices for health insurances, recently expanded PTO, on-site subsidized childcare, and exceptional educational assistance and employee support programs! 24/7 free access to on-site fitness center and indoor pool included.

Essential Duties and Responsibilities include the following:

  • Schedules transportation to medical appointments for residents using a variety of scheduling systems (e.g. DH Epic EMR, Matrix Care Soneto).
  • Regularly communicates appointment dates and times with residents, nurse supervisors, Facilities and clinicians.
  • Provides monthly transportation billing sheets to finance.
  • Assures courteous service to residents and other passengers by addressing residents' special requests.
  • Safely assist clients with assistive devices, such as canes, walkers, and wheelchairs. Proficient using van wheelchair list and securement appliances.
  • Handles patient situations over the phone, scheduling appointments and procedures with medical professionals.
  • Instructs patients in preparation for specific procedures.
  • Provides direct orientation for new staff to the Transportation program policies and practices.
  • Provides administrative support to the Home Care department by entering data, scheduling, filing, editing documents, running reports, and providing other technical support as needed.
  • Assists Home Care managers with billing, chart review, and non-clinical tasks as delegated.
  • Other duties as assigned.

Experience
Preferred

  • Demonstrated experience in a customer service role, specifically in transportation, dispatch services, or in the medical field.
  • Experience working with adults with various abilities.

Licenses & Certifications
Required

  • Valid driver's license
  • Clean driving record

Behaviors
Preferred

  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations
Preferred

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Location: Hanover, New Hampshire,03755,United States, Hanover, NH 03755

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Job Summary

JOB TYPE

Full Time

SALARY

$57k-73k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

07/04/2024

WEBSITE

kendal.org

HEADQUARTERS

KENNETT SQUARE, PA

SIZE

200 - 500

FOUNDED

1971

CEO

FRANK SIMMONS

REVENUE

$10M - $50M

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About Kendal

As a system of not-for-profit communities, programs and services founded on the principles of the Religious Society of Friends (Quakers), Kendal aspires to transform the experience of aging, guided by Kendals Values and Practices (see www.kendal.org ). They help ensure that Kendals residents and staff share the spirit of community and collaboration and the respect for each individual that flow from Quaker principles. Kendal affiliates work together within the Kendal System and with caring people outside of it to transform our cultures view of aging and of older persons, stressing the potential ... for fulfillment and continuing contribution during the later stages of life. The Kendal System uses a federal-type model that seeks to obtain the best of two worlds: sensitivity to local circumstances with most decision-making at a local level, and a capacity to gain benefits of being part of a larger system. Oversight of each Kendal organization is provided by a local board of directors. Residents and community members serve together on each of those boards and the President of each resident association attends those respective board meetings. Said another way, governance of each Kendal organization is not in some corporate office removed from the people being served. Residents are informed about financial and other matters in which they have important interest. Assets are kept within local Kendal organizations throughout the Kendal System and not put at risk to fund new developments in other places. That model has been built and refined over time, with the participation and care of the leadership of all of the organizations in the Kendal System. To see what job openings currently exist with The Kendal Corporation go to: http://www.kendal.org/contact/employment/job-listings/ To learn about job opportunities with Kendal Affiliates located in eight states go to: https://www.kendal.org/contact/employment/opportunities-with-kendal-affiliates/ More
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The following is the career advancement route for Transportation Scheduler positions, which can be used as a reference in future career path planning. As a Transportation Scheduler, it can be promoted into senior positions as a Contact Center Scheduler, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Transportation Scheduler. You can explore the career advancement for a Transportation Scheduler below and select your interested title to get hiring information.