Valley Fitness - Hanford is seeking a dedicated Front Desk Associate to join our team in Hanford, CA. As a valued member of our fitness center, you will be the first point of contact for our members, providing exceptional customer service with a warm and welcoming attitude. Your role will involve assisting with member inquiries, checking in guests, and ensuring a smooth experience for everyone who walks through our doors. If you are passionate about fitness and enjoy interacting with people, we would love to welcome you to our team. Responsibilities: • Greet and assist members and guests as they enter the facility • Manage the check-in process and maintain accurate customer database records • Answer phone calls and emails promptly, providing excellent customer service • Process membership payments and resolve any billing issues • Ensure cleanliness and organization of the front desk area at all times • Additional duties as assigned Qualifications: • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills • High school diploma, G.E.D. or equivalent • Proficient computer skills and knowledge of Microsoft Office • 1 year of front desk receptionist experience or related job experience preferred • Has experience answering telephone calls and troubleshooting stressful situations Compensation: $16 hourly

• Greet and assist members and guests as they enter the facility • Manage the check-in process and maintain accurate customer database records • Answer phone calls and emails promptly, providing excellent customer service • Process membership payments and resolve any billing issues • Ensure cleanliness and organization of the front desk area at all times • Additional duties as assigned