GTN has a client looking for an individual who will provide onsite support in their fulfillment centers reporting to the Sr.

Manager of Facilities. These roles are onsite located in Groveport, Ohio.

• You will support, maintain, and troubleshoot IT issues for picking, packing, and receiving stations.
• You may also support local office IT needs.
• Other responsibilities include raising critical issues to our Tier 2 teams, and being an advocate for operational needs.

Responsibilities :

• Follow guidelines set forth by thre cyber security department and other internal controls.
• Work hand in hand with fulfilment center operations to support tickets for internal operational readiness.
• Raise awareness to Tier 2 Support team when issues seem critical to operational success.
• Troubleshoot paper and label printers.
• Provide eyes and hands for our remote network team.
• Rollout new IT equipment (computers, printers, scanners, scales, peripherals) when projects arise.
• Ability to lift 50 lbs, safely, repeated throughout the day.
• Ability and willingness to work all major US holidays, except Christmas and New Year’s Day Education &
• Ability to get on lifts or ladders (not afraid of heights)

Experience :

• No less than 1-2 years of experience in any relatable field such as technical support in an eCommerce environment, or other warehouse or 3PL location.
• Ability to stand or walk for 95% of their scheduled shift.

Last updated : 2024-05-23