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CCI Health Services
Greenbelt, MD | Full Time
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CCI Health Services
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Referral Specialist
CCI Health Services Greenbelt, MD
$43k-53k (estimate)
Full Time 1 Week Ago
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CCI Health Services is Hiring a Referral Specialist Near Greenbelt, MD

CCI Health Services is a 50-year-old Federally Qualified Health Center is a diverse and inclusive workplace that serves 60,000 medical patients and Women Infant’s & Children (WIC) participants in Montgomery and Prince George’s Counties. As a 501(c)3 non-profit, CCI is committed to providing high-quality, affordable primary healthcare to every patient across all life stages. Visit
We are an approved FQHC for the NHSC loan repayment program (with an HRSA score of 19).**NHSC Student Loan Repayment Program recognizes CCI Health Services as an approved FQHC participant. Learn more:
As a member of the health center’s integrated care team, the Referral Specialist will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered, coordinated patient care:
  • Prepares and processes all managed care referral paperwork
  • Schedules appointments for specialists when needed
  • Prepares pertinent information from referring providers to complete referrals
  • Contacts various offices/facilities to obtain the necessary information to accurately complete referral requests
  • Maintains referral records and files documentation
  • Process Infant and Toddlers and Child Find programs
  • Assist with check-out and follow-up appointments with PCP
  • Scan documents into the patient chart
  • Process Breast and Cervical Cancer Diagnosis and Treatment program referrals
  • Learn and process Catholic Charities/Project Access referrals
  • Process insurance referrals pre-authorization
  • Run and follow up with i2i reports
  • Maintains the strictest confidentiality; adheres to all HIPAA guidelines/regulations
  • Assists patients to fill out applications for specialty programs
  • Obtain pre-authorizations for specialist visits/imaging when necessary
REQUIRED SKILLS OR ABILITIES:
  • Requires experience and demonstrated abilities for working in a multi-cultural setting
  • Knowledge of some medical terminology
  • Ability to collaborate and interact with a diverse group of health care professionals
  • Ability to initiate and maintain a working relationship
  • Have understanding and knowledge of population and community of service area
  • Good community skills: able to listen well, use language appropriately, and able to communicate in writing
  • Excellent customer service skills
REQUIRED KNOWLEDGE, EXPERIENCE, OR LICENSURE/REGISTRATION:
  • High School Diploma or its equivalent, associate degree preferred
  • Current CPR certification
  • Bilingual in Spanish and English preferred
Why work at CCI?
  • Extensive benefits plan
  • Generous PTO Plan
  • 403B Retirement Plan Employer match up to 4%
  • Tuition Reimbursement
  • Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance
  • Our providers are insured for malpractice under the Federal Tort Claims Act
Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
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Job Summary

JOB TYPE

Full Time

SALARY

$43k-53k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/30/2024

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The following is the career advancement route for Referral Specialist positions, which can be used as a reference in future career path planning. As a Referral Specialist, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Specialist. You can explore the career advancement for a Referral Specialist below and select your interested title to get hiring information.