Job Description

The Intake Coordinator will work closely with the Case Management and Employment Team.

Essential Functions

• Maintain current knowledge of the U.S. Resettlement Program.

• Maintain current knowledge of all Refugee and Immigrant Services programs.

• Ensure that all enrollment paperwork in completed accurately and in a timely manner.

• Evaluates and administers assessment tools for each client to determine if there is a greater need than employment services.

• Meets with potential clients to accurately explain program services offered through LSSNCA and/or within the community.

• Monitors the ongoing provisions of services from community agencies to ensure appropriate, timely and satisfactory.

• Helps clients build informal support networks with other clients, family and friends.

• Distribute records and other client documents to appropriate staff.

• Maintain and update the client database tracking system with prospective referrals and their statuses.

• Other duties as assigned.

Qualifications and Education Requirements

Preferred Skills

• Basic computer skills;

• Knowledge of Microsoft Office applications (Access, Excel, Word and PowerPoint) essential

• Willingness

• Attention to detail and accuracy;

• Excellent organizational skills;

• Must be a self-starter;

• Excellent oral, written, and interpersonal communication skills;

• Excellent public speaking/presentation skills;

• Demonstrated ability to work effectively in a diverse environment;

• Ability and willingness to work as part of a team;

• Fluency in one of more of the following languages preferred: Arabic, Urdu, Farsi, Spanish or Pashto.