5 Jobs in Green, WI
The Bay Family of Companies is Hiring a Customer Support Supervisor Near Green, WI
Responsibilities
- All general office administrative functions including answering phones and routing to the appropriate person, filing, and general office organization.
- Overseeing and assessing daily customer support staff activities and providing them with regular performance-related feedback.
- Builds and improves processes and procedures.
- Enter data and import quotes into the computer system.
- Generate BOLs using Redwood and contacts carriers to schedule pick-ups.
- Confirm order status, shipments, and delivery dates and times to customers and sales.
- Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
- Support sales team with quotes and basic customer inquiries.
- Training staff in customer service and company policies.
- Monitor inventory levels of components against open orders to help insure fulfillment of orders.
- Maintains customer adjustments through RFA process.
- Investigating and solving customer service complaints.
- Performing additional duties where needed.
- High school diploma or equivalent, required.
- One year of office experience, preferred.
- Exceptional communication/organizational skills.
- Experience working Microsoft Office Products, preferred.
Company Benefits: GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short- & Long-Term Disability, free Health Assessments, and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***
The Bay Family of Companies are Equal Opportunity Employers that maintain a Drug-Free Workplace.
Job Summary
Full Time
Wholesale
$51k-66k (estimate)
05/28/2024
06/23/2024
baycompanies.com
GREEN BAY, WI
25 - 50
2001
ARNOLD SCHMIDT
<$5M
Wholesale
Related Companies
The job skills required for Customer Support Supervisor include Customer Service, Microsoft Office, Coordination, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Supervisor positions, which can be used as a reference in future career path planning. As a Customer Support Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Supervisor. You can explore the career advancement for a Customer Support Supervisor below and select your interested title to get hiring information.
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