JOB DESCRIPTION

Count on me – We know what to do, we make it easy, we do our part and we care!

Job Title: Evening Manager Job Code: 124 Department: Grocery Reports To: Store Manager

Primary Purpose:

Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Duties and Responsibilities:

• Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store

• Responsible for hiring, training, and developing associates

• Manage performance through performance management, coaching, appraisal, and disciplinary efforts

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service

• Provide leadership and motivation within the store to promote a culture reflective of Food Lion’s Guiding Principles, Core Values, Vision, and Strategy

• Ensure proper control of all store funds and company assets

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards

• Understand and use company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems

• Support the achievement of store budgeted financial and operating results

• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses

• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures

• Ensure compliance with local, state, and federal regulations

• Ensure that staffing schedules across departments meet the business needs

• Constant interaction with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful

• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

• Perform all other duties and projects as assigned

Qualifications:

• High school graduate or equivalent

• Department Manager or equivalent experience required

• Strong understanding of store operations and total store merchandising techniques

• Excellent interpersonal, customer service and communication skills

• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job

• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances

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Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• Evening shift

Ability to Relocate:

• Goochland, VA 23063: Relocate before starting work (Required)

Work Location: In person