Wanna join the adventure?
Loft's mission is to make space simple for organizations and Loft's IT’s mission is to make work simple for employees. We are looking for an experienced IT Professional to join us in our Golden, Colorado office. Working with the international IT team, you will be involved in activities across all our offices, but you will be the person on the ground for any Golden based support issues.
The IT Administrator will focus most of their time on end user support and onboarding as well as working on other IT projects to build Loft. We are looking for someone who is passionate about technology and intrinsically knows how good IT enables a business. The ideal applicant will be someone with strong user support skills who is looking to level up their career.

• Research shows that while men apply to jobs where they meet an average of 60% of the criteria, women and other marginalized people tend to only apply when they meet 100% of the qualifications. At Loft, we value respectful debate and people who aren’t afraid to challenge assumptions. We strongly encourage you to apply, even if you don’t ‘check all the boxes

About the Role:

• Assist colleagues with computer questions, hardware upgrades, application permissions issues, etc
• Escalate internal support tickets to software vendors when additional support is needed
• Support IT team during investigatory and regulatory audits
• Work with our People Team to facilitate employee onboarding in our three offices (San Francisco CA, Golden CO, and Toulouse France)
• Provision Mac and Windows laptops for new employees via Meraki Systems Manager
• Create and manage permissions for end user SaaS accounts
• Provide assistance and perform break/fix work for AV conference rooms
• Serve as administrator of SaaS accounts (Okta, Google Workspace, Slack Grid, etc.)
• Document new projects as well as existing systems
• With direction from IT leadership, maintain and update IT’s internal doc repos for IT how-to’s, IT policy, etc.
• Support InfoSec hardening projects
• Partnering with the People Team to support greater automation of employee onboarding
• Continue scaling our VMWare ESXi environment
• Partner with our lab management team to assist with set-up and configuration of new equipment

Must Haves:

• 3 years of proven commercial IT experience following industry best practices
• Experience with internal corporate networking - including DNS, VPN, VLANing best practices
• Experience with SSO technologies and integrations

Nice to Haves:

• Experience using / supporting Linux as a desktop operating system
• Deep knowledge of Atlassian products
• Working knowledge of industry security practices
• Experience working with GCP in a DevOps/SRE type role
• Kubernetes or Docker experience

Some of Our Awesome Benefits:

• 100% company-paid medical, dental, and vision insurance option for employees and dependents
• Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA
• 100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance
• Flexible Time Off policy for vacation and sick leave, and 12 paid holidays
• 401(k) plan and equity options
• Daily catered lunches and snacks
• International exposure to our team in France
• Fully paid parental leave; 14 weeks for primary caregiver and 10 weeks for secondary caregiver
• Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support
• Off-sites and many social events and celebrations
• Relocation assistance when applicable

Who We Are
Loft Orbital builds “shareable” satellites, providing a fast & simple path to orbit for organizations that require access to space. Powered by our hardware & software products, we operate satellites, fly customer payloads onboard, and handle entire missions from end to end - significantly reducing the lead-time and risk of a traditional space mission.
Our standard interface enables us to fly multiple customer payloads on the same satellite, with capabilities such as earth imagery, weather & climate /science data collection, IoT connectivity, in-orbit demonstrations, and national security missions. Our customers trust us to manage their space infrastructure, so they can focus on what matters most to them: operating their mission and collecting their data.
At Loft, you’ll be given the autonomy and ownership to solve significant challenges, but with a close-knit and supportive team at your back. We believe that diversity and community are the foundation of an open culture. We are committed to hiring the best people regardless of background and make their time at Loft the most fulfilling period of their career.
We value kind, supportive and team-oriented collaborators. It is also crucial for us that you are a problem solver and a great communicator. As our team is international, you will need strong English skills to better collaborate, easily communicate complex ideas and convey important messages.
With 3 satellites on-orbit and a wave of exciting missions launching soon, we are scaling up quickly across our offices in San Francisco, CA | Golden, CO | and Toulouse, France.
As an international company your resume will be reviewed by people across our offices so please attach a copy in English.
State law requires us to tell you the base compensation range for this role, which is $80,000 - $120,000 per year, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we evaluate individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can’t quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy.