You haven't searched anything yet.
OSM is a dynamic, high-growth organization specializing in B2C eCommerce mail sortation. We our proud to be named to the Inc.
Fastest Growing 5000 list for 13 consecutive years. Our growth has provided our workforce many professional development and advancement opportunities.
Despite being a $620M company, we still maintain that entrepreneurial spirit with creating new processes and systems to scale with the company.
And we've been very purposeful in creating the right culture for our workforce and our workforce as recognized it as we've been named a Great Place to Work for the past 5 years.
We are excited to announce we are currently hiring a Customer Integration Specialist to work on our Customer Implementation team.
This position will be responsible for setting up our e-commerce customers with shipping their small parcels through OSM's network.
This is an in-office position. Key Job Responsibilities : Create the customer's profile in OSM's operating system (OSMART).
Set up connections with 3rd party shipping vendors for customer label printing. Hold onboarding meetings with new customers explaining the process, timeline, and deliverable.
Ensure all onboarding steps are completed timely. Reach out to customers to proactively address and solve issues and monitor overall satisfaction with OSM’s shipping solutions.
Review and vet all new prospect emails and / or calls and assign any prospects to the appropriate sales representative. Handle basic day-to-day communication with customers / prospects.
Enter new sales leads in Salesforce.com and assign them to Sales Reps as directed by the VP of Sales and Sales Operations Manager.
Generate ad hoc reports from SalesForce.com to internal stakeholders. Serve as an internal Subject Matter Expert for the Customer Portal.
Review SalesForce.com and Customer Portal to ensure data integrity. Required skills, education, and experience : High school diploma required.
At least 2 years experience in a technical and / or customer support role. Ability to effectively communicate technical concepts to other staff members.
Experience in Salesforce.com preferred. Ability to present information to customers. Powered by JazzHR
Last updated : 2024-06-06
Full Time
Transportation
$98k-124k (estimate)
06/08/2024
09/05/2024
osmworldwide.com
LAS VEGAS, NV
25 - 50
2003
$10M - $50M
Transportation
OSM Worldwide is a leading provider of domestic and international parcel delivery solutions that reach millions of addresses nationwide and around the globe. Only OSM Worldwide features the award-winning OSM Premium Network, which ships packages nationwide within 1-5 days, reliably and economically. A recognized preferred shipping partner of the USPS and recipient of the USPS Mail Solutions Award, OSM Worldwide also has global partnerships with major postal authorities all over the world. Businesses that partner with OSM Worldwide enjoy a variety of delivery options, economical shipping soluti ...
ons, and expert, responsive customer service.
More
Show Less
The job skills required for Integration specialist include Onboarding, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Integration specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Integration specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Integration specialist positions, which can be used as a reference in future career path planning. As an Integration specialist, it can be promoted into senior positions as an Integration Engineer V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Integration specialist. You can explore the career advancement for an Integration specialist below and select your interested title to get hiring information.