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Position Summary
The Guest Services Associate assists patient families and visitors by offering detailed, tailored information for an exceptional patient experience.
With their service expertise and extensive knowledge of Phoenix Children's and the Phoenix area Guest Services Associates will ensure that patient family and visitor experiences exceed their expectations.
This position connects guests with appointments, services in clinical and non-clinical areas and visitation while adhering to access policies and processes and provides navigational assistance to destinations.
Coordinates services for patients requiring special needs accommodations for positive clinical outcomes. Responsible for effectively organizing, assembling and arranging resources to address patient family and visitor inquiries.
Professionally interfaces and collaborates with all departments and across multiple locations.
Position Duties
Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
Values
Last updated : 2024-05-20
Full Time
Hospital
$33k-43k (estimate)
05/22/2024
06/26/2024
phoenixchildrens.org
PHOENIX, AZ
1,000 - 3,000
1983
Private
ROBERT MEYER
$500M - $1B
Hospital
The job skills required for Guest service associate include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service associate positions, which can be used as a reference in future career path planning. As a Guest service associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service associate. You can explore the career advancement for a Guest service associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Associate job description and responsibilities
Monitor all check-in of guests and process all complaints and requests
03/31/2022: Akron, OH
Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
03/25/2022: Lexington, KY
Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner
03/15/2022: Hopkinsville, KY
Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
02/18/2022: Carson City, NV
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/22/2022: Lebanon, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Associate jobs
Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.
02/12/2022: Florence, AL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
01/26/2022: Eugene, OR
A good guest services employee greets every guest with a smile and kind word.
01/26/2022: Evansville, IN
Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/07/2022: Tampa, FL
The best guest service professionals have a deep knowledge of how their companies’ products work.
03/30/2022: Lexington, KY
Step 3: View the best colleges and universities for Guest Service Associate.