The Shield Co. provides comprehensive solutions for pest-free living. We are currently hiring for a Junior Systems Administrator (JrSysAdmin) to join our team at our headquarters in Gilbert, AZ. The JrSysAdmin will use problem-solving and people skills to handle our internal teams technology-related inquiries and requests. The responsibilities of the role will include providing basic end-user technology support as well as completing administrative tasks as needed.

Pay and Benefits

The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!

For this role, we offer:

• Competitive hourly rate ($22.00 - $27.00 DOE)
• Additional compensation opportunities
• Paid time off

• Sick time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
• Paid Vacation
• 10 company-paid holidays

• Benefits (employee as well as family)

• Medical
• Health Savings Account (HSA)
• Dental
• Vision
• Voluntary Life
• Short-Term and Long-Term Disability
• 401(k), with match of 100% of the first 3% of each employees contribution and 50% of the next 2%
• Employee Assistance Program
• Rally Health and Wellness Program
• Employee and Friends/Family Discounted Pest Control Services

What will I be doing in this position?

The Junior Systems Administrator will use problem-solving and people skills to handle our internal teams technology-related inquiries and requests. S/he must have strong written and verbal communication skills and must possess or be willing to learn a variety of systems and technologies. The responsibilities of the role will include providing basic end-user technology support as well as completing administrative tasks as needed.

• Act as an intermediary between local managers and technology vendors to ensure timely order placement and delivery tracking
• Assist local managers in workstation setup
• Manage VoIP phone installation
• Act as the O365 administrator while possessing working knowledge of MS Office Suite and providing appropriate support
• Configure MS SharePoint security profiles
• Provide technical support for desktop and mobile devices
• Assist with the maintenance of support systems, asset logs, and reporting
• Place and track orders for marketing materials
• Maintain general administrative shared inbox
• Assist with other administrative and operations tasks as needed

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular written and verbal communication required
• The ability to use a computer and telephone systems is essential to the work
• The noise level in the Home Office is low to moderate
• Regular sitting, standing and walking required
• Office hours M-F 8 am - 5 pm, or similar

Am I qualified for this position? You are if you have the following:

• High School Diploma or GED required
• Competency in MS Office Suite
• Associates degree or relevant certification is a plus
• Administrative or customer support experience is a plus
• Experience with Microsoft SharePoint is a plus