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Tech Support Specialist
Jobot Gilbert, AZ
$57k-78k (estimate)
Full Time 2 Weeks Ago
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Jobot is Hiring a Tech Support Specialist Near Gilbert, AZ

Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
Job details
Amazing Benefits | Work Life balance | Competitive salary | On SiteThis Jobot Job is hosted by Michael Stiehl
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $25 - $35 per hour
A Bit About Us Full-time, M-F, In-House
As the Tech Support Specialist, you will work on-site, full time, at our headquarters in Gilbert, Arizona. The mission of the Tech Support Specialist is to support colleagues' technology needs via email, phone, chat, and in-person and to maintain the functionality of computers, printers, network devices, and internet services that allow colleagues to be effective in their roles. Core priorities for the role are as follows
Ensure customers are able to make secure purchases
Ensure the security and reliability of office networks with fully functional fulfillment processes
Ensure colleagues remain technologically functional to serve customers and each other

Why join us?BenefitsWe offer a comprehensive benefits program to eligible employees, including
100% paid medical and dental plans, along with vision, life and disability options.
401k plan with a company match
17 Paid Time Off (PTO) days annually, and 8 paid holidays
Paid parental leave when a new child joins your family
Company events that include food trucks, games, and prizes
Job Type Full-time
Benefits401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Experience level 2 years
Schedule 8 hour shift On call
Job DetailsYou Meet the Following Requirements
At least 2 years experience providing on-premise and remote technical support using ticketing systems
Understanding of basic networking concepts and troubleshooting (e.g., DNS, DHCP, VPN, Wi-Fi, and Ethernet connectivity issues)
Windows Serve And Active Directory Experience PreferredCollege degree preferred but not required
Certifications that are preferred but not required A Certification, Network Certification, Security Certification
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
Relevant Technologies
Windows, Mac, iOS, Android, Linux, printers, Google Workspace, Microsoft Remote Desktop, OpenVPN, Jira Service Management, Slack
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Want to learn more about this role and Jobot?Click our Jobot logo and follow our LinkedIn page!

Job Summary

JOB TYPE

Full Time

SALARY

$57k-78k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

06/16/2024

WEBSITE

jobot.com

HEADQUARTERS

IRVINE, CA

SIZE

200 - 500

FOUNDED

2014

TYPE

Private

CEO

TIM MURPHY

REVENUE

$50M - $200M

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About Jobot

Jobot is a California-based recruiting and staffing firm that provides experienced recruiters for businesses.

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