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Lead Care Coordinator
$83k-102k (estimate)
Full Time | Social & Legal Services 2 Weeks Ago
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Community Action Partnership of Orange County is Hiring a Lead Care Coordinator Near Garden, CA

OUR EXCITING OPPORTUNITYCommunity Action Partnership has an exciting opportunity for
Lead Care CoordinatorIn this role, the Enhanced Care Management (ECM) Lead Care Coordinator will assist with the development and implementation of program procedures and ensure that requirements are aligned to build sustainable support in impacting the lives of hundreds of residents, playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. It’s leadership with a cause and the rewards are immeasurable!
What You Will Accomplish In This RoleThe primary duties of the ECM Lead Care Coordinator are providing intensive, in-person care management services to the most vulnerable populations including but not limited to individuals and families experiencing homelessness, high utilizers, children and youth involved in child welfare and tenants occupying CAP OC housing units. The ECM Lead Care Coordinator will focus on both the clinical and non-clinical needs of individuals and operate as part of the member’s multi-disciplinary care team and is responsible for coordinating all aspects of Enhanced Care Management (ECM).
The salary for this position is $24.00 - $26.00 per hour.This position will follow a hybrid schedule, with the ECM Lead Care Coordinator’s time split between the Office, time in the Field, and Remote work. The exact split may fluctuate from week to week and the Lead Care Coordinator is expected to exercise professional discernment in determining the best allocation of his/her time, and were. Hybrid schedules are subject to change based on program needs and/or the reporting manager’s discretion.Roles And Responsibilities
  • Provide comprehensive case management that includes screening and assessing clients; creating, implementing, and monitoring individual care/service plans; crisis intervention; connecting clients to health, mental health, employment, housing, and other community resources including CalAIM community supports and transportation.
  • Oversee the provision of ECM services including the development and implementation of the care plan.
  • Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines.
  • Promotes clear communication amongst interdisciplinary care team members by ensuring awareness regarding client's care plans.
  • Coordinate with the client's providers including but not limited to medical, behavioral health, specialists, and housing navigators.
  • Provide supportive services to residents occupying CAP OC’s rental units.
  • Accompany clients to office visits, as needed.
  • Coordinate with individuals and/or entities to ensure a seamless experience for clients and non-duplication of services.
  • Utilize motivational interviewing, trauma-informed care, and harm-reduction approaches.
  • Monitor treatment adherence (including medication).
  • Provide health promotion and self-management training.
  • Complete and submit program reports, on a scheduled basis or as needed.
  • Engage eligible members.
  • Other duties as assigned.
The Ideal Candidate Has Knowledge And Experience In
  • Knowledge of case management, housing services, and poverty issues.
  • Planning, developing, and implementing care/service plans.
  • Basic teaching, training skills and techniques, and public speaking skills.
  • Working both independently and collaboratively within a team.
  • Analyzing and interpreting various materials to make recommendations, and understand and apply program rules, regulations, and procedures.
IDEAL CANDIDATE MUST BE
  • Customer service oriented: Establish and maintain effective working relationships with CAP OC’s staff, clients, and representatives of other organizations.
  • Ethically Focused: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the organization.
  • Inclusive: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational and program effectiveness.
  • Leader: Positively influence others to achieve results that are in the best interest of the organization and participants.
  • Work focused: Being detail-oriented while working accurately and efficiently on a consistent basis without assistance. Strong organizational skills.
  • Flexible: Work locations will vary between an office environment and working in the community which can include working outdoors in varying temperatures and weather conditions. May require working weekends/ evenings/ holidays when/if needed to meet client/production demands. Workdays and hours of work are subject to change.
  • Language skilled: Must demonstrate clear, concise, and effective communication skills both orally and in writing in English.
  • Mathematical: In a timely manner correctly create, compose, and complete mathematical equations on a computer and/or to complete forms for reports and/or presentations. Compile numbers, statistical data, and obtain other information for forms, reports, and presentations.
  • Computer literate: Competently use the Internet, Web based databases, Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher and Access) and other applications. Experience with virtual communication platforms. Use a variety of computer databases to ensure that client records, statistics and reports are completed.
Education And ExperienceBachelor’s degree (or comparable work experience) AND minimum 2 years work-related experience in a social service/medical setting including medical assistant training, working knowledge of case management, care plans, and planning techniques.
TRAVELPossess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required.
Typically, travel is local during the business day to/from CAP OC locations and to/from community events which are usually within Orange County; possible day travel to/from LA county and Inland Empire counties is possible. The incumbent will use their personal vehicle. Travel may be during evening hours with possible out-of-the-area and overnight travel.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to bend, stoop, reach, pull, push, stand, kneel, sit, twist, turn, walk, bend at the waist, talk and hear, prolonged and fine dexterity of fingers and wrists with prolong computer work, vision abilities include close vision, distance vision, color vision, ability to adjust focus, and prolong periods of looking at a computer screen. The employee must regularly lift and/or move objects up to twenty (20) pounds. Employee will experience prolonged periods of sitting at a desk and/or standing. Employee may be called upon to work outdoors in varying temperatures and weather conditions.
MEDICAL EXAMINATION AND BACKGROUND CHECKA medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position. In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan, and background check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
THE PROMISE OF COMMUNITY ACTIONCommunity Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.
How To ApplyPlease Apply at Community Action Partnership of Orange County’s website at www.capoc.org.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$83k-102k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

06/19/2024

WEBSITE

capoc.org

HEADQUARTERS

GARDEN GROVE, CA

SIZE

25 - 50

FOUNDED

1965

TYPE

Private

CEO

JULIUS D CARTWRIGHT

REVENUE

<$5M

INDUSTRY

Social & Legal Services

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