Job Description

The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST® in 192 company-owned convenience and fuel retailing units.

Operating in Tennessee, Alabama, Georgia, Arkansas, Kentucky and Mississippi, MAPCO stores offer a wide array of high quality products and services.

Customers can refresh and recharge with freshly-brewed coffee, packaged snacks and drinks, high quality fuel and special deals through the industry leading MAPCO MY Reward$ loyalty program.

MAPCO is a subsidiary of Majors Management, LLC which is a leader at operating, developing, serving, and supporting retail and convenience centers and gas station properties, and a leading distributor of high-quality branded motor fuels.

You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of Convenience You Can Trust .

PRIMARY RESPONSIBILITIES :

• Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
• You will build and foster a culture where the primary focus will always be on the guests’ needs and providing Convenience You Can TRUST®.
• Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
• Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
• Create an organized and process-oriented environment.
• Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
• Set clear expectations for team members, track results, and manages performance for continuous improvement.
• Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
• Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards.

Focus on execution and creating a culture with systems and resources in store.

• Practice discipline to optimize results by efficient expense spending and thorough planning.
• Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.

QUALIFICATIONS :

• Must have a people first mindset; every team member and guest deserve a great experience.
• Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
• Skillful communicator with the ability to communicate complex issues in an easily understood manner.
• Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
• Manage work schedules within established budgets for optimal store coverage.
• Required to have a strong business acumen.
• Must have a valid driver’s license and satisfactory MVR.
• Availability to be on call 24 / 7.

EDUCATION and / or EXPERIENCE :

• High School diploma or GED is required.
• Minimum of 1-2 years retail management experience in similar working environment.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat / stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds.

They are on call 24 / 7 and may work between 50 and 60 hours a week.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Last updated : 2024-06-06