The Switchboard operates telephone systems equipment to relay incoming, outgoing, and interoffice calls for the College; provides current and correct information to callers and visitors;

expedites phone calls by giving clear, concise and specific information; provides excellent customer service to both external and internal constituents of the College.

Performs data input and provides office support to the department.

• Performs data input of student information and provides office support.
• Assist in all customer service oriented functions of Student Success and Public Safety.
• Answers high volume of inbound calls and maintains a swift response rate in accordance with agreed standards.
• Operates various standard office machines, including a personal computer, various software, fax, attendant console, photocopy machine, etc.
• Responds effectively verbally and in writing with students, faculty, staff and community members.
• Maintains regular and consistent attendance, personal appearance, and punctuality.
• Establishes and maintains efficient working relationships with supervisors, co-workers, and students.
• Scans data and performs routine assigned clerical duties.
• Performs other duties as assigned by the Director of Public Safety and / or other designated College Administrators.
• High School Diploma / GED
• Switchboard operator, administrative, clerical experience preferred, with working knowledge of contemporary office technologies.

Candidates selected for an on-campus interview may be asked to take a skills test to assess their writing and skills in the use of office technology.

Hours may vary daily as College needs adjust.

Last updated : 2024-05-24