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Position Summary
This position is accountable for coordination and acceptance of information regarding direct admissions and transfers to Phoenix Children s Hospital.
Responsibilities also include coordinating all aspects of patient placement within the facilities, and partnering with nursing and other clinical operation departments to facilitate patient access, throughput, and capacity.
Position Duties
Manages requests for all transfers and direct admissions, facilitates provider communication. Accurately collects the data required for the intake of patients from a variety of locations including : ED, physician office, PCH clinic, referring facilities.
Coordinates all MD to MD acceptance calls; participates in and documents all acceptance calls, with an ongoing focus on quality and customer service.
Collaborates with Patient Placement Representative with determining patient benefits / eligibility. Manages and accepts all ED referral calls (non-EMS) and communicates incoming referrals to ED.
Demonstrates the ability to triage and prioritize patient information and acuity utilizing critical thinking, clinical decision making, and established process flow to assist in assessing and facilitating patient flow across multiple facilities.
Demonstrates knowledge of human growth and development, assessment, and care of patients of all ages served.
Proactively manages all patient placement, throughput and hospital bed capacity. Manages bed board on an ongoing basis in a timely and accurate manner.
Escalates bed placement / capacity issues to appropriate leadership in a timely manner. Works with nursing units and leaders to identify best available bed placement at the time of request, given patient needs, staffing resources, level of care requirements, infection control principles, and throughput goals.
Reviews and plans for all scheduled admissions daily. Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
Acts as a role model for Family Centered Care and Customer Service, demonstrating positive and timely communication with internal and external customers.
Excellent telephone etiquette. Clear communication skills, demonstrating sincerity in all interactions. Ability to multi-task, including transcribing information into database while speaking with callers.
Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by :
Values
Last updated : 2024-05-05
Full Time
Hospital
$64k-79k (estimate)
05/06/2024
06/21/2024
phoenixchildrens.org
PHOENIX, AZ
1,000 - 3,000
1983
Private
ROBERT MEYER
$500M - $1B
Hospital
The job skills required for Patient placement coordinator include Customer Service, Coordination, Communication Skills, Patient Flow, Leadership, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient placement coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient placement coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient placement coordinator positions, which can be used as a reference in future career path planning. As a Patient placement coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient placement coordinator. You can explore the career advancement for a Patient placement coordinator below and select your interested title to get hiring information.