11 Jobs in Frisco, TX
SoFi is Hiring a Processing Manager Near Frisco, TX
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.The role:The Processing Team is the single point of contact for our members in operations with an intense focus on member service and speed.
What you’ll do:
- Manage a team of processors
- Daily training on mortgage guidelines, knowledge, and processing skills
- Ensure that loans are processed within specified Service Level Agreements.
- Train, motivate, and guide team members in all functions of processing to achieve the highest level of performance.
- Work with Loan Officers and Sales Managers to resolve any loan quality concerns.
- Handle escalations with borrowers, loan officers, and team members in a timely, prompt, and professional manner.
- Interview potential processor candidates as needed.
- Provide coaching and promote a professional team effort.
- Conduct new hire orientation, performance planning and reviews, disciplinary actions, and terminations.
- Learn and maintain knowledge of different loan programs offered by WCM.
- Keep processors current with changes in investor and agency guidelines.
- Communicate with the Director of Processing on training needs and issues.
- 5 years of mortgage processing experience.
- 3 years of FHA/VA/FNMA/FHLMC loan processing experience.
- 3 years of management/supervisory experience.
- Excellent customer service skills.
- Current knowledge of closing and title requirements.
- Current knowledge of loan processing and automated underwriting systems (Encompass a plus).
- Previous experience in training/ managing employees.
- Possess excellent oral and written communication skills.
- Possess excellent interpersonal skills.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal EmployeesIf you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Job Summary
Full Time
Building Construction
$88k-113k (estimate)
05/26/2024
06/19/2024
sofi.com
WESTFIELD, MA
1,000 - 3,000
2011
Public
ANATOLIY OVDIYCHUK
$500M - $1B
Building Construction
Related Companies
About SoFi
SoFi is a California-based online lending platform that allows users to apply for student loan refinancing, mortgages and personal loans.
The job skills required for Processing Manager include Written Communication, Customer Service, Financial Services, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Processing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Processing Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Processing Manager positions, which can be used as a reference in future career path planning. As a Processing Manager, it can be promoted into senior positions as a Claims Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Processing Manager. You can explore the career advancement for a Processing Manager below and select your interested title to get hiring information.
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