7 Jobs in Fort Collins, CO
Peter Vlcek-Farmers Insurance Agency is Hiring an Insurance customer service Near Fort Collins, CO
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service and sales team.
We are currently seeking to fulfill a full-time position. Our Customer Service Representative works to maximize positive customer experiences by quickly responding to and resolving customer policy and account related inquiries.
The CSSR also directly contributes to and supports sales goals of the agency through new business and cross-sell opportunities.
Colorado insurance license and industry experience is not required, but would be a great benefit for this position.
Benefits
Annual Base Salary Commission
Paid Time Off (PTO)
Mon-Fri Schedule
Responsibilities
- Establish customer requirements and expectations in order to help the customer identify their specific product needs.
- Cross-sell / up-sell appropriate products to existing customers.
- Quote, solicit, sell, and negotiate new business policies.
- Record client interactions and transactions, detailing client inquiries, requests, concerns, comments, and any actions taken.
- Conduct annual reviews by contacting customers and preparing personalized customer coverage recommendations based on identified needs.
- Ensure policies sold and managed in the agency meet the underwriting principals and guidelines.
- Understand the claims process and act as a liaison between the claims adjuster, client and claimant.
- Refer unresolved customer grievances or complex customer interactions to senior team member(s) or agent.
Requirement
A CO Property & Casualty License and Life & Health License Is Required within 90 days of hire.
Ethical, honest and enthusiastic.
Drive and Productivity - Able to bring about great results and exceed performance goals. Prepare for problems or opportunities in advance.
Communication - Exceptional verbal and written communication, detail oriented and outstanding follow-up skills.
Innovation - Welcomes innovation and improvement recommendations.
Team Work - Welcomes feedback when offered and works well with others.
Last updated : 2024-04-05
Job Summary
Full Time
$34k-39k (estimate)
04/07/2024
06/21/2024
The job skills required for Insurance customer service include Customer Service, Written Communication, Underwriting, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance customer service positions, which can be used as a reference in future career path planning. As an Insurance customer service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance customer service. You can explore the career advancement for an Insurance customer service below and select your interested title to get hiring information.
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