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American Residential Services
Forest Hill, MD | Full Time
$41k-55k (estimate)
3 Months Ago
Blue Dot Heating, Air Conditioning
Forest Hill, MD | Full Time
$38k-51k (estimate)
1 Month Ago
Dispatcher
$41k-55k (estimate)
Full Time | Specialty Trade in Construction 3 Months Ago
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American Residential Services is Hiring a Dispatcher Near Forest Hill, MD

Overview

Blue Dot Services of Maryland is seeking a few INCREDIBLE people to join our Dispatch Team in BelAir. The candidates we want to speak with set the standard for EXCEPTIONAL Customer Support and Quality Assurance.

Responsibilities

The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs.

In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.

Qualifications

What You Need to Succeed and Grow with the Pros

Required Credentials :

  • One or more years of experience as a dispatcher.
  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices.
  • Demonstrated listening, written / verbal communication, and interpersonal skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and keying it into a computer.
  • High school diploma or GED equivalent, or a combination of related experience and / or advanced training / education.
  • Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
  • Knowledge of the local geographic territory.
  • Willingness and ability to work evenings and weekends.

Preferred Credentials :

Experience in the area of customer service and / or a related service line.

How We Reward Your Professionalism

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans;

paid time off and holidays; and (k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and (k) with company match.

In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for theNight to Shineprom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.

Apply Your Skills to the Best in the Business.

Join our winning team and

Last updated : 2024-06-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$41k-55k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

09/10/2024

WEBSITE

ars.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

2006

REVENUE

$1B - $3B

INDUSTRY

Specialty Trade in Construction

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The job skills required for Dispatcher include Customer Service, Microsoft Office, Initiative, Verbal Communication, Organizational Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

Butler University
Taylor University
California State University--Maritime Academy
William Jessup University
Fairfield University
United States Merchant Marine Academy