You haven't searched anything yet.
Southwest Tech is committed to providing a welcoming environment and a sense of community where all employees can
experience success. We empower and inspire all members of the Southwest Tech community to embrace differences, defend
human dignity, and respect the richness of values and ideas that each person brings to the college.
POSITION IT Support Specialist (Full-Time, Benefitted)
APPLY BY June 3, 2024
HIRE DATE June 24, 2024
DIVISION Information Technology Services
REPORTS TO Executive Director of Information Technology Services
CLASSIFICATION Hourly (Non-Exempt)
POSTING DATE May 13, 2024
SUMMARY
The IT Support Specialist assists the College to effectively utilize technology within the academic,
administrative, or operational areas. The position provides advanced computer and technical assistance to
individual end users, manages applications, and installs and repairs hardware, software, and peripherals.
Responsibilities may include moving, updating, repairing, and installing hardware, software, network, and
peripherals; managing enterprise applications to ensure ongoing functionality; designing classroom technology;
purchasing and deploying new computers; determining hardware and software needs; providing training to end
users; maintaining records on technical issues; entering data; and troubleshooting technical issues in person
and over the phone. This position is 40 hours per week with full-time benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE
• Provides advanced computer and technical assistance to individual end users to enable effective
technology utilization; duties may include but are not limited to addressing daily campus technology
requests, including prioritizing tickets and requests, assessing the issues, implementing resolution; and
troubleshooting technical issues (e.g., network issues) in person and over the phone.
2 IT SUPPORT SPECIALIST
mitigate or reengineer existing processes/procedures or recommend and/or develop new
processes/procedures to prevent future exposure.
TRAINING & EXPERIENCE
• Associate degree in Information Technology or related field and 5 years of related experience; or
KNOWLEDGE AND SKILLS
• Troubleshooting, diagnosing, and repairing hardware, software, peripheral devices, and/or other related
general public, and others sufficient to exchange or convey information.
PHYSICAL REQUIREMENTS STATEMENT
• Southwest Tech is committed to creating an inclusive and accessible workplace. While certain job roles
may require physical capabilities, we welcome applicants of all abilities and are committed to providing
reasonable accommodations throughout the hiring process and in the workplace.
APPLICATIONS
Internal and External applicants complete and submit the online employment application at www.swtc.edu/jobs
For questions regarding the application process please email Human Resources at humanresources@swtc.edu or call
608.822.2314.
If you need an accommodation, call 608.822.2632 (TDD: 608.822.2072) or email disabilityservices@swtc.edu
WAGE BAND: C42 - Hourly Range: $24.88 - $34.83
BENEFITS/SERVICES
Our comprehensive benefit package includes the following and much more:
(hourly rate charge)
Benefits
SELECTION PROCESS
The Review Committee will screen applicants and contact them for an interview. Meeting the minimum qualifications does
not assure the candidate an interview. Final candidate’s employment offer may be subject to completion of a criminal
background check and pre-employment drug screening.
Southwest Tech does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The Equal
Opportunity/Affirmative Action Officer has been designated to handle inquiries regarding non-discrimination policies. Call 800-362-3322, Ext. 2315 (TDD:
608-822-2072) or write Southwest Tech, 1800 Bronson Blvd., Fennimore, WI 53809.
Full Time
$100k-123k (estimate)
05/20/2023
07/27/2024
swtc.edu
FENNIMORE, WI
200 - 500
Private
DUANE M FORD
$5M - $10M
The job skills required for IT Support Specialist include Planning, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.