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Our Technical Support Wizards are responsible for providing quality customer care for our technical services. In this role you will have the opportunity to develop a robust skill set by troubleshooting problems, diagnosing the root cause, and offering solutions to internet, phone, and video issues. We are looking for people to provide an exceptional "HBC customer experience" that is second to none.
Job Type:Full-time
Rate:$18-$21/hour
Shift: M-F 12:30-9pm
Location: After in office training, job is remote in Winona, MN and surrounding areas
Primary Responsibilities Include:
The successful Customer Service Representative will have:
Even Better If You Have:
When you join Hiawatha Broadband Communications....
You'll be joining an award-winning company and team. We will not only offer you a full range of benefits, including group health & dental insurance, 401(k) program, starting with three weeks of PTO, a company wellness program, employer paid short and long term disability, paid volunteer time, and three weeks of paid parental leave! We are a great place to work because we are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to the next generations of customers, employees, communities, and owners an organization that is even stronger and better than what it is today.
Schurz Communications and its subsidiaries strategic objectives:
Full Time
$43k-57k (estimate)
07/16/2023
08/07/2024
hbci.com
PLAINVIEW, MN
50 - 100
1997
Private
CINDY HARRISON
$10M - $50M
HBC is a telecommunications company that provides voice, fixed wireless and broadband internet services for residential and business sectors.
The job skills required for Technical Support Representative include Troubleshooting, Technical Support, Customer Support, Technical Services, Communication Skills, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.