Corewell Health Farmington Hills Hospital Laboratory is here to deliver confidence and peace of mind with test results for our patient population. Our board-certified pathologists are highly trained super specialists – who spend their lives meticulously analyzing tests to be sure they make an accurate diagnosis.

About Farmington Hills Hospital

Recognized by U.S News and World Report as one of the nation’s high-performing facilities for multiple procedures and conditions and has been recognized as a Magnet-designed hospital for nursing excellence. This hospital has grown in size and capabilities over the decades to become a Level II trauma center, serving the community since 1965. It also serves as the base teaching hospital for Michigan State University.

Scope of work

Responsible for all daily operations and services of assigned department including equipment, policies/procedures, quality, safety, personnel, and financial activities in accordance with all regulatory/accrediting agencies' requirements, and corporate/laboratory standards of operations. Reports to the operations director of assigned department. This Manager Laboratory role oversees Phlebotomy and Specimen Processing. The team is approximately 46, phlebotomists and lab assistants.

Essential Functions

• Operations: Plans, organizes, maintains, and controls all operational aspects of his/her assigned department including operations of equipment and process workflows; evaluation and implementation new technology and service alternatives. Maintains Outreach client retention through timely and accurate services and resolution of complains and concerns. Maintains consistent communication with assigned Operations Director.
• Financial: Establishes department operating budget; maintains operational budgets within budget plan.
• Quality: In compliance with various regulatory and accrediting agencies, maintains quality control review and records of all equipment; creates, monitors and reports on quality assurance metrics; reports and follows through on RL Solutions; continually strives for quality improvements within the department.
• Supervision of laboratory personnel: Interviews and selects new staff; responsible for orientation, training, continued competency of all staff; staffing schedule, performance evaluations; provides resources and environment for development and continuing education. Holds staff meetings; maintains open communication with direct reports. Identifies and reports recommendations for staffing needs with the development of departmental objectives including costs/benefits, resources, and potential changes in responsibilities and/or staff re-scheduling; implements latter as approved; recommends salary adjustments of direct subordinates.
• Policies and procedures: Formulation, implementation and maintenance of operational and technical methodology policies and procedures to meet quality standards for patient and clinical services, to satisfy all related corporate and laboratory regulatory and accrediting agencies requirements, and to meet patient and employee safety standards.
• Management resource of the area: Able to perform, discuss and consult on his/her operational procedures and activities; prepares/presents proposals, summary reports for upper management as requested. Attends committee meetings as required/requested. Maintains/ participates in continuing education.
• Responsible for coordinating and managing the day-to-day phlebotomy operations for inpatients, outpatients (Patient Service Centers), client’s offices (in-office) and nursing homes (Long Term Care).
• Responsible for coordinating and managing the day-to-day processing operations for inpatients and outreach including the coordination of all 3 shifts to achieve a seamless standard 24/7 operation.
• Manages the human resources of the department to ensure the quality of work and achievement of department goals. Councils and disciplines staff to ensure quality of work and adherence to Hospital Policies and Procedures in compliance with all Federal and State regulations and contractual agreements.
• Assists on special projects as assigned by upper management. Also assists on bench when needed.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Bachelor's Degree or equivalent years of experience Required.
• 1 to 3 years of relevant Phlebotomy or Specimen processing, supervisory/management experience Required.
• ASCP Medical Laboratory Scientist Preferred.
• ASCP Medical Technologist, Certified (MT) Preferred.

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.