3 Jobs in Fairfield, CT
Visiting Angels is Hiring a Client Service Coordinator Near Fairfield, CT
- Competitive Salary, $25-$30/hr, based upon experience
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- A supportive and employee-centric culture
- Comprehensive orientation
- Ongoing educational, training and certification opportunities
PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.
- Process all referrals received from intake, direct email or phone in a timely manner
- Match clients with appropriate caregivers who can fully meet the needs required
- Ensure all cases are staffed appropriately
- Ensuring staff arrives on time and arrange coverage for late and called out/no show caregivers
- Foster relationships with clients and family members
- Provide exceptional customer service to both clients and caregiver staff by responding to issues and/or requests in a timely, professional manner
- Obtain, document, and maintain all pertinent information with respect to clients and caregivers in Clearcare system
- Communicate client concerns and caregiver issues to appropriate team members without delay
- Assist in coordinating referrals to community agencies, when appropriate
- Must be available to be on-call for evenings and weekends on a rotating schedule
- College degree or related experience
- Computer literate with all Microsoft programs and ability to learn new software program
- Ability to multi-task
- Able to work in a fast-paced environment and manage disruptions
- Exceptional problem-solving skills
- Exceptional customer service skills
- Ability to use discretion, prioritize and make decisions independently and in concert with other staff
- Ability to resolve client and caregiver issues in an efficient and timely manner
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Job Summary
Full Time
Accommodations
$66k-87k (estimate)
04/13/2024
06/09/2024
visitingangels.com
BRYN MAWR, PA
50 - 100
1998
Private
STEPHEN BAJUS
$10M - $50M
Accommodations
Related Companies
About Visiting Angels
Visiting Angels provides living assistance and elder care services to families across the United States.
The job skills required for Client Service Coordinator include Client Service, Customer Service, Teamwork, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Coordinator positions, which can be used as a reference in future career path planning. As a Client Service Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Coordinator. You can explore the career advancement for a Client Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Coordinator job description and responsibilities
Client service coordinators help companies meet the clients' specifications and business goals.
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Additionally, they liaise with various departments to provide solutions to client's problems.
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Providing clients with technical assistance on products and services.
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Responding to service calls from clients or customers and dispatching a particular query to the relevant customer care associate.
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Attention to detail ensures that the client's project and requests are completed on time.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Coordinator jobs
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
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The job title of service coordinator can apply to many different fields.
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These positions require familiarity with customer services tools and programs.
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Candidates for this position must have strong communications skills, superior customer service abilities, effective time-management, and attention to detail.
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Set developmental goals of personal growth to continually expand personal communication skills with all clients.
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Step 3: View the best colleges and universities for Client Service Coordinator.
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