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Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions: Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales activities. Assume responsibility for the branch as assigned.
Duties and Responsibilities:
1. Responsible for actively engaging with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.2. Coach, lead and motivate branch employees through consistent observational feedback, conduct required documented monthly one on ones, and facilitate training and skill practice sessions. 3. Mentor branch staff through employee development and engagement strategies that advance employees for promotional opportunities.4. Deepen and retain member relationships through the execution of member engagement strategies through in-person conversations, relationship calling, and referrals to other business lines. 5. Ensure that meaningful relationships are being built through in-branch promotions and community events to increase brand awareness and generate new business. 6. Supervise daily operational duties to include compliance, security, branch balancing, control of branch cash and negotiable items, outage recovery, and as assigned general ledger accounts. Recognize operational and compliance deficiencies and recommend and implement corrective action.7. Manage employee and branch schedules to ensure optimal staffing levels and to uphold member service expectations. Review employee time sheets for accuracy and completion and correct errors in a timely manner to meet payroll deadlines.8. Obtain state mandated insurance license to quote and bind Personal Lines insurance products and assist in developing an effective strategy to meet established quote and issue goals.9. Support the Member Service Center by monitoring call activities and appropriately allocating assistance as branch and MSC needs arise.10. Ensure a safe and inclusive work environment, solicit diverse ideas to challenge thinking, and build positive working relationships.11. Perform other duties as assigned.
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: One year supervisory experience in Retail or Branch Banking environment or comparable management experience.
Experience/Skills: Leadership experience; with proven ability to coach and develop sales and service excellence. Strong verbal and interpersonal communications and personnel management skills required. Passion for helping people with a dynamic personality and strong desire to learn. Thrive in a team environment and promote a culture of mutual support while displaying emotional intelligence. Must be able to lift 25 pounds.
Tenure: Assignment to Assistant Branch Manager I, category 11, or Assistant Branch Manager II, category 10, will be determined by the candidate’s education or experience. Advancement requires management recommendation and will be based on the candidate’s certifications and/or performance.
Assistant Branch Manager I (Category 11)
Salary Pay Range: $52,258 - $81,523 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Equal Opportunity Employer
Full Time
Banking
$57k-71k (estimate)
05/24/2024
05/22/2025
globalcu.org
FAIRCHILD AFB, WA
100 - 200
1954
JOHN MAGUIRE
$10M - $50M
Banking
Global is here to grow your dreams. Our business is to serve our members and our community. As a co-operative financial institution, our profits go back to our membership. We offer innovative products and services, low rates, few fees and excellent service. Who can join? You can, if you live or work in Washington State, or Kootenai, Benewah, Shoshone or Latah counties in Idaho. If you are an active duty or retired military person or a contractor affiliated with Fairchild Air Force Base, Aviano Air Base, Camp Ederle or Camp Darby you are automatically eligible for membership. We have locations ...
throughout the Inland Northwest and Italy. Plus, we offer access at 6700+ shared branching locations and over 26,000+ ATMs nationwide. Visit https://www.globalcu.org/locations to find a location near you. Our story begins in October 1954. Mary Milla, a secretary who worked at Fairchild Air Force Base, founded the credit union as a means to serve the financial needs of the military and civil service employees. We began as Fairchild Credit Union and have grown to become Global Citizens. What is a Global Citizen? Global Citizens give their time. They make you smile. They're engaged, integrated, transformative. They love this community and its people, And actively do their best to leave this world a better place. We believe in Global Citizens. Be a Global Citizen. #weareglobalcitizens If you want to grow your dreams with world-class service, great convenience and a place to bank that celebrates your community, then join us and be a Global Citizen. Federally Insured by NCUA. Equal Housing Opportunity Lender.
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The job skills required for Assistant Branch Manager I include Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Branch Manager I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Branch Manager I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Branch Manager I positions, which can be used as a reference in future career path planning. As an Assistant Branch Manager I, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Branch Manager I. You can explore the career advancement for an Assistant Branch Manager I below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Branch Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Branch Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Branch Manager job description and responsibilities
Assistant Branch Manager meet with clients, provide project updates, and assist with any project adjustments as client requests.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Branch Manager jobs
Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.
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An assistant branch manager can field customer complaints and attempt to find solutions.
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High priority always comes first As Assistant Branch Manager.
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Step 3: View the best colleges and universities for Assistant Branch Manager.