2 Jobs in Evanston, IL
Collabera is Hiring a Technical Support Specialist Near Evanston, IL
Strategic planning:
- Recommends, plans, and implements workplace endpoint technology initiatives.
Administrations:
- Manages/ coordinates projects with internal/external clients utilizing IT unit system to meet client goals. Create project plans, testing, implementation, and evaluation of systems.
Development:
- Coordinates projects with users to deliver optimum service regarding installations and maintenance of workplace endpoint technology.
- Tests, implements and evaluates systems and service results.
- Coordinates application upgrades, security patching, platform software updates.
- Leverage endpoint management technology to build shared software packages, images and policy management.
- Creates endpoint management scripts, packages, and ad hoc reporting.
Performance:
- Advanced level of troubleshooting that have been escalated by junior staff.
- 3 years' experience in consulting, project management, training, technical support, or user service, in an information technology environment or similar.
- Experience as both an end-user and administrator in service areas such as user support, desktop support, help desk management, and documentation or similar.
- Experience with Linux operating system is plus.
- Balance between Windows and Mac.
- O365 and MECM
Job Summary
Full Time
IT Outsourcing & Consulting
$91k-114k (estimate)
06/09/2024
07/07/2024
collabera.com
REDMOND, WA
3,000 - 7,500
2005
ADITI OGALE
$500M - $1B
IT Outsourcing & Consulting
Related Companies
About Collabera
We are engineering technology & talent. At Collabera, we built our business and our reputation by servicing the engineering solutions and talent development needs of our clients. That experience helped make us who we are todaypartners with the worlds most forward-thinking organizations, designing, building, operating and automating the technology that powers their businesses. Every solution we provide is delivered with speed, scale, quality, and flexibility, and powered by our AI-driven, Cloud-based technology and talent platforms. And, while weve expanded our offerings to meet the evolving ne ...
eds of our software engineering clients, we havent forgotten where we came fromwere still committed to building the tech workforce of the present and the future through our best-in-class training and enablement services. In other words, were driven by tech and backed by talent. Its that human-centric approach that makes us unique. And it reminds us that relationships are always the most important things we build. So, whether you need innovative technology talent solutions, or youre looking for opportunities to work with todays most tech-forward organizations, partner with usand let us help your business or your career get to the next level.
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The job skills required for Technical Support Specialist include Troubleshooting, Project Management, Operating System, Consulting, Desktop Support, Linux, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Step 3: View the best colleges and universities for Technical Support Specialist.
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