Summary:

To ensure members receive friendly, accurate and timely assistance

Essential Functions and Responsibilities:

• Receives and processes member financial transactions, including deposits, withdrawals, and loan payments; sells money orders and gift cards to members; transfers amounts from member accounts as directed.
• Trains, and monitors the work of other tellers, assists with performance reviews, coordinates teller activities.
• Responsible for managing and maintaining the branch vault.
• Cross-sells credit union products and services.
• Performs a variety of miscellaneous tasks including typing, filing, data input and answering the telephone.
• Welcomes members and provides routine information concerning products and services and directs members to appropriate departments for specific information and service.
• Balances cash drawer and transactions daily.
• Performs other related duties as assigned.

Performance Measurements:

• To maintain a high skill level among tellers, schedule tellers meet member demand at a minimum cost.
• To provide friendly, professional, personal service to all members.
• To balance at least 98% of the time, being no more than $25 off and with total outages not to exceed $500 in a 12-month period.
• To handle an average of at least 100 transactions per day.
• To have no more than one posting error per month.
• To successfully recommend a new product or service to 20% of all members you work with.

Knowledge and Skills:

Experience: One year to three years of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work involves contact with people beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills: Excellent verbal communication skills. Excellent math skills. Trustworthiness and the ability to act with integrity. Thorough understanding of member service.

Physical: Must be able to lift up to 25 pounds at times.

Requirements: May need to stand for long periods of time.

Benefits:

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Ability to Relocate:

• Evans, GA: Relocate before starting work (Required)

Work Location: In person