2 Jobs in Encino, CA
LIFE ALERT CALL CENTER is Hiring a Call Center Representative Near Encino, CA
COMPANY
Founded in 1987, Life Alert is a top leader in the emergency response industry and expanding due to the ever-growing senior customer service market. Our call center representatives save lives by providing a unique technology and customer service that enables people to live at home with independence and comfort, living their lives the way they want to, with a feeling of safety and peace of mind.
POSITION
Life Alert Emergency Response is currently seeking Entry Level Call Center Representatives for our 24 Hour Call Center in Encino, California. This is an entry level position where you will be fully-trained.
COMPENSATION
$21 - $23 / Hour (depending on work history and experience)
AVAILABLE SHIFTS (working weekends and holidays are required)
- Day Shift (7:00am - 3:30pm)
- Swing Shift (3:00pm - 11:30pm)
- Overnight / Graveyard Shift (11:00pm - 7:30am)
QUALIFICATIONS
- High School diploma or equivalent;
- Strong verbal and written communication skills
- Punctuality, organizational skills, and ability to prioritize and multi-task
- Work well under pressure and stressful situations; exhibit emotional control
- Ability to display a strong sense of urgency
- Bi-lingual or Spanish speaker a plus
BENEFITS
- Medical, Dental and Vision insurance
- Vacation, Personal, Sick and Holiday pay
- Secure Class A office building
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Education:
- High school or equivalent (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Job Summary
Full Time
$47k-60k (estimate)
04/10/2024
09/02/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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