Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2 billion in sales, over 800 locations and growing, our 10,000 team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: Senior Business Analyst As a Senior Business Analyst you will work closely with stakeholders, product teams as well as technical teams to improve overall performance of systems. In a functional capacity you will be expected to dive into intricate data sets, understand system workflows, and write technical and non-technical requirements . Additionally, you will act as a senior member of the team and contribute to decision-making through insightful analysis and forecasting to help improve the overall efficiency for these systems. Day to Day Expectation Evaluate current operational procedures, identify inefficiencies, and propose strategies to achieve operational excellence. Gather and decipher data related to specific systems and translate your findings into understandable insights and actionable requirements. Forge close partnerships with departments such as product and IT to ensure alignment in operational strategies. Employ historical data and industry trends to anticipate production requirements, potential bottlenecks, and operational hurdles. Collaborate with the operations team to design and implement new procedures that are efficient, scalable, and congruent with the company’s strategic objectives. Collaborate with the IT department to propose and implement technological solutions that can augment operational efficiency. Generate regular reports highlighting operational performance, challenges, and opportunities and present these findings to senior management. Write technical and non-technical requirements that can be passed on to various teams. Provide guidance to operational teams during the implementation of new processes or tools, including training and ongoing support. Identify possible operational risks and develop strategies for risk reduction. Stay abreast of the latest trends and industry best practices in the automotive sector to ensure the ongoing competitiveness of our operations. Experience At least 5 years in a business analyst role or senior business analyst role Ability to analyze data within systems and understand workflow Familiar with data analysis tools and software Strong documentation skills Experience working with cross-functional teams including IT Experience creating detailed reports for senior leadership Functional understanding of technology Knowledge of automotive industry operations and best practices a plus Exceptional communication skills, both written and verbal The ability to collaborate effectively with multiple teams and stakeholders at all levels of the organization Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Competitive Pay Plans Medical, Prescription Drug, Dental & Vision Insurance 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Paid Vacation & Holidays Continuing Education Opportunities Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.