Solarity Credit Union is seeking a full-time Relationship Guide for our Ellensburg Branch!

We are changing banking by putting Members at the center of our universe .

Your purpose - As a Relationship Guide y ou practice Member Obsession at every touch point, including new member relationships.

You become an advocate for the member, putting them in solutions that provide financial relief or convenience to their situation.

You have a deep passion for going above and beyond which drives a positive experience and results in member referrals.

The Cultural Fit

If the following Core Values resonate with who you are in your life, this might be the perfect fit for you :

• Courage : Having the fortitude to remain accountable, maintain the self-esteem of teammates and having the confidence to make decisions based on good judgment.
• Impact : Pursues meaningful results to make a positive difference, not satisfied with the status quo, and you want to constantly exceed the expectations of members and coworkers.
• Passion : You have a member-obsessed mindset and bring energy and focus to all aspects of your job. You are interested in celebrating wins of others, and constantly embrace organization initiatives and change!

The top candidate will...

• Have a high school diploma or equivalent
• Be available to work on an occasional weekend.
• Have a proven record of providing great customer service, deepening relationships, and sales skills.
• Proactively recommend and open products and services that will fulfill our members financial needs.
• Enthusiastically help members and create positive interactions with members and colleagues alike.
• Work productively in a positive team environment.

A Day in the life of a Relationship Guide...

Each day will be a different adventure in this role. A snapshot of the day could look like :

• An energetic atmosphere where you turn basic questions into consultative interactions with members.
• You open new accounts and take loan applications, while gaining a better understanding of the member's financial picture and refer to a mortgage specialist as needed.
• You confidently answer an array of questions asked by members.
• Live out Solarity core values by continuously focusing on member obsession.
• Consistently placing members in products or services that will enhance their financial journey.

Benefits :

• A comprehensive benefits package low cost medical, dental, vision, life, and disability coverage for yourself and your family with a generous employer contribution to your health savings account.
• Generous paid time off allowances plus 12 paid holidays annually.
• An employee wellness program including EAP coverage and gym reimbursement.
• An organizational culture that is committed to your success.
• Significant opportunity for career growth.
• A supportive leadership team.
• Excellent member service-oriented culture.
• Hourly pay range $23.00 - $34.27

EEO Statement :

Solarity Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Solarity Credit Union participates in E-Varify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 509.

248.1720, ext. 1520 for assistance.

Job Posted by ApplicantPro

Last updated : 2024-05-16