POSITION SUMMARY: 

Under the direct supervision of the Executive Director the Aquatics and Safety Director is responsible for the cultivation of relationships between YMCA members and the team at our facility and in our pools. Member engagement and staff development are key focus areas for these positions with an emphasis on pool and aquatic facility management. Effective candidates will have backgrounds in building relationships, successful staff supervision, problem solving skills, program management and the ability to work with diverse populations.

 ESSENTIAL FUNCTIONS: 

STAFF DEVELOPMENT

1. Recruit, hire, train, develop, schedule and manage a high performing staff focused on providing exceptional service and work well as a team. 
2. Develop strategies to provide support and motivation to staff for the achievement of goals and retention. 
3. Review and evaluate staff performance. 
4. Develop strategies to motivate staff and achieve goals. 
5. Maintain staff retention through positive reinforcement and support. 
6. Ensure adequate lifeguard coverage of all pools during operating hours. 
7. Conduct lifeguard, swim lesson instructor and safety certification training. 
8. Responsible for safety drills/audits, monthly documented staff meetings/development and training. 
9. Ensures staff certification records are current and fulfill all in-service standards.

PROGRAM OPERATIONS

1.  Effectively communicate the mission, vision and values of the YMCA. 
2. Ensure all programs comply with YMCA standards and methods of operation. 
3. Integrate member-service and engagement strategies into all programs to ensure positive member recruitment and retention. 
4. Build and expand the program enrollment and participation. 
5. Coordinate the Water Safety and/or Learn to Swim programming in conjunction with other YMCA of the Chesapeake locations. 
6. Keep accurate records of attendance, retention, member and non-member participation. 
7. Ensure progress reports are distributed consistently to program participants. 
8. Monitor and evaluate delivery and effectiveness of programs and staff for the highest possible level of quality. 
9. Be visible to staff and members. 
10. Respond to all member and community inquiries and concerns within 24 hours. 
11. Communicate program information, changes and needs in a timely manner to supervisor and branch staff. 
12. Manager on Duty as scheduled.

FISCAL MANAGEMENT

1. Develop, monitor and meet or exceed budget targets. 
2. Produce effective and efficient staff schedules within set payroll budget parameters.

STRONG COMMUNITY CAMPAIGN | FINANCIAL DEVELOPMENT

1.  Provide leadership for assigned aspects of Strong Community Campaign, special events and other fund development to ensure fundraising goals are met.

FACILITIES DEVELOPMENT

1. Maintain complete familiarity with all risk management procedures and policies.
2. Monitor daily pool operations to adhere to all state and local health and safety regulations. 
3. Organize, plan and schedule pools for instructional and recreational activities. 
4. Maintain program area and equipment in an orderly, clean and safe condition. Report any irregularities to maintenance personnel. 
5. Keep an up to date inventory on all equipment, materials and supplies. 
6. Serve as a member of the aquatic management team performing specific duties which support the overall success of branch operations. 
7. Communicate information promptly to all branch leadership and departmental staff. 
8. Attend applicable training and conferences to further professional development.

All other duties as assigned.